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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £13.45 per hour, enjoy a 25% discount, and receive 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a real impact on customer wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace a diverse workplace with excellent training and career progression opportunities.
Overview
Job Type: 4 Month Fixed-Term Contract
Store Location: The Abbey Centre, Newtownabbey
Working Pattern: 30 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people\’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you\’ll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to \’Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and leadership. Prepare your answers, but keep them natural. We want you to sound authentic, not like a robot reciting a script!
✨Tip Number 3
Show off your passion! When discussing your experience, highlight your enthusiasm for health and wellness products. Share any personal stories or experiences that demonstrate your commitment to the industry. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in previous roles. We love candidates who are genuinely excited about making a difference!
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase any relevant leadership experience. Talk about times when you've coached or supported colleagues, and how you’ve contributed to a positive team environment. We want to see that you can inspire others!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in your communication skills, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Holland & Barrett!
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Make sure you brush up on the company's values and products. Holland & Barrett is all about health and wellness, so being able to discuss their offerings and how they align with your passion for customer service will really impress.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team. Prepare examples from your previous experience where you've successfully led or coached others. Highlight your ability to motivate and inspire your colleagues, especially in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Retail can be challenging, so think of situations where you've handled pressure or resolved conflicts effectively. Be ready to share these stories to show that you can keep calm and find solutions when things get tough.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the training programme or how they support career progression within the company.
