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- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn ÂŁ13.45 per hour, enjoy 25% discount, and receive 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a real impact on customer wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace a diverse workplace with excellent training and career progression opportunities.
Job Type: Permanent
Store Location: Princes mead Shopping Centre, Farnborough
Hours: 10 hours per week
Salary: ÂŁ13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\\\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\\\’ll embark on a training programme that includes our \”Qualified to Advise\” and \”Healthy Expert\” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\\\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\\\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\\\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\\\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Research Holland & Barrett and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about our mission to empower healthier lives.
✨Tip Number 2
Practice your customer service scenarios. We want to see how you handle real-life situations. Think of examples from your past retail experience where you turned a challenging situation into a positive outcome.
✨Tip Number 3
Show off your leadership skills! Even if you haven’t been a supervisor before, share times when you’ve taken charge or helped others. We’re looking for potential leaders who can inspire and motivate a team.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. It shows us you’re engaged and serious about joining our family at Holland & Barrett. Apply through our website to get started!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team at Holland & Barrett.
Tailor Your CV: Make sure to customise your CV to highlight your previous retail experience and any leadership roles you've had. We love seeing how your skills align with what we're looking for in a Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gives you the chance to showcase your interest in joining our amazing team.
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Make sure you’re familiar with Holland & Barrett’s products and values. Brush up on their health and wellness offerings, as well as their commitment to customer service. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team. Prepare examples from your previous retail experience where you've successfully led or coached others. Highlight your organisation and planning skills, and how you’ve handled challenging situations in a fast-paced environment.
✨Demonstrate Your Communication Skills
Effective communication is key in retail. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios to showcase how you would handle them, reflecting your ability to provide world-class customer service.
✨Embrace the EPIC Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Think of ways you can embody these values in your responses during the interview. This will demonstrate that you align with their culture and are ready to contribute positively.
