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- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail experience, strong communication skills, and a passion for health products are essential.
- Other info: Embrace a diverse workplace culture and embark on accredited training programmes to enhance your expertise.
Job Type: Permanent
Store Location: High Street, Maidenhead
Hours: 15 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our \”Qualified to Advise\” and \”Healthy Expert\” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. #J-18808-Ljbffr
Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Holland & Barrett. Being knowledgeable about their health and wellness range will not only help you stand out during the interview but also demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you led a team or project. Highlight specific examples of how you motivated others and achieved results, as this aligns perfectly with the Supervisor role.
✨Tip Number 3
Prepare to discuss how you handle challenging situations in a fast-paced environment. Think of examples from your past experiences that illustrate your problem-solving abilities and resilience under pressure.
✨Tip Number 4
Emphasise your commitment to customer service excellence. Be ready to share stories that reflect your dedication to providing outstanding service and how you can inspire your team to do the same.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the company's values and the job requirements.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in a retail environment.
Showcase Your Commitment to Learning: Mention your willingness to complete training programmes and your eagerness to become a Health & Wellness specialist. This shows your commitment to personal development and aligns with the company's focus on training.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead and coach a team. Prepare to discuss your previous leadership experiences, even if they were informal, and highlight how you motivated others and handled challenges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and challenging situations. Think of examples from your past where you successfully managed difficult customer interactions or resolved conflicts within a team.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, take some time to learn about the products offered by Holland & Barrett. Being knowledgeable about their offerings will show your commitment and readiness to excel in the position.
