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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Training includes accredited qualifications to enhance your expertise in health and wellness.
Overview
Job Type: Permanent
Store Location: Sandgate Road, Folkeston
Working Pattern: 10 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people\\\’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
Responsibilities
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £ / 50 Annual Product Allowance
- Exclusive discounts on well-known brands
- Access to Wellhub\\\’ with gyms, studios and wellbeing apps
- Free 24 / 7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build anorganisationwith belonging at its heart making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficientapplications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Highlight your previous retail experience during any conversations or networking opportunities. Be ready to discuss specific examples of how you've successfully led a team or improved customer service in past roles.
✨Tip Number 3
Prepare to demonstrate your organisational and planning skills. Think of scenarios where you've effectively managed a team or handled multiple tasks under pressure, as these are key qualities they are looking for.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn. This can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the company's values and the job requirements.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in a retail environment.
Showcase Your Commitment to Learning: Mention your willingness to complete training programmes and your eagerness to become a Health & Wellness specialist. This shows your commitment to personal development and aligns with the company's focus on training.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples from your previous retail experience where you went above and beyond to assist customers, as this aligns with the company's values.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead and coach a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or handled challenging situations in a fast-paced environment.
✨Highlight Your Organisational Skills
The role requires strong organisation and planning skills. Be ready to talk about how you prioritise tasks and manage time effectively, especially when juggling multiple responsibilities in a retail setting.
✨Familiarise Yourself with Health & Wellness Products
Since the company focuses on health and wellness, it would be beneficial to have some knowledge about their products. Research the brand and its offerings, and be prepared to discuss why you're passionate about health and wellness.
