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- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Training includes accredited qualifications to enhance your expertise in health and wellness.
Job Type: Permanent
Store Location: Sandgate Road, Folkestone
Hours: 20 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our \”Qualified to Advise\” and \”Healthy Expert\” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. #J-18808-Ljbffr
Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Highlight your previous retail experience during any conversations or networking opportunities. Be ready to discuss specific examples of how you've successfully led a team or improved customer service in past roles.
✨Tip Number 3
Prepare to demonstrate your organisational and planning skills. Think of scenarios where you've effectively managed a team or handled multiple tasks under pressure, as these are key qualities they are looking for.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn. This can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the company's values and the job requirements.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in a retail environment.
Showcase Your Commitment to Learning: Mention your willingness to complete training programmes and your eagerness to become a Health & Wellness specialist. This shows your commitment to personal development and aligns with the company's focus on training.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples from your previous retail experience where you went above and beyond to assist customers, as this aligns with the company's values.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead and coach a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or handled challenging situations in a fast-paced environment.
✨Highlight Your Organisational Skills
The role requires strong organisation and planning skills. Be ready to talk about how you prioritise tasks and manage time effectively, especially when juggling multiple responsibilities in a retail setting.
✨Familiarise Yourself with Health & Wellness Products
Since the company focuses on health and wellness, it would be beneficial to have some knowledge about their products. Research the brand and its offerings, and be prepared to discuss why you're passionate about health and wellness.
