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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, inclusive environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace diversity and thrive in a fast-paced, dynamic workplace.
Job Type: Permanent
Store Location: The Avenue at Mearns, Ayr Road
Hours: 30 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our \”Qualified to Advise\” and \”Healthy Expert\” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. #J-18808-Ljbffr
Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Think about times when you successfully led a team or handled challenging situations, as these will be key points of discussion.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews with friends or family. Being able to articulate your thoughts clearly and confidently will set you apart in a fast-paced retail environment.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions about the training programmes and career progression opportunities during your interview. This demonstrates your commitment to growing within the company.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the responsibilities of a Supervisor at Holland & Barrett.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in a retail environment.
Showcase Your Commitment to Diversity: Demonstrate your understanding of the importance of diversity and inclusion in the workplace. Share any experiences you have that reflect your commitment to these values, aligning with Holland & Barrett's EPIC principles.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous experiences in leadership or teamwork. Highlight any instances where you successfully motivated or coached colleagues, showcasing your ability to inspire others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you've handled challenging situations effectively, particularly in retail settings, to demonstrate your ability to remain calm under pressure.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by Holland & Barrett. Being knowledgeable about their offerings will show your commitment to the role and help you stand out as a candidate.
