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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential for success.
- Other info: Embrace diversity and inclusion as we celebrate unique backgrounds and experiences at H&B.
The predicted salary is between 26400 - 39600 £ per year.
Job Type: Permanent
Store Location: Clarence Street, Kingston
Hours: 38.75 hours per week
Salary: Up to £33,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager Designate employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during interviews and show that you're aligned with their mission.
✨Tip Number 2
Prepare examples from your previous retail management experience that highlight your leadership skills. Be ready to discuss how you've successfully motivated teams, handled challenging situations, and achieved sales targets in a fast-paced environment.
✨Tip Number 3
Research the latest trends in health and wellness retail. Being knowledgeable about current market trends can set you apart and show your enthusiasm for the industry, making you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role of Store Manager Designate.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles, as this is crucial for the position.
Showcase Your Flexibility: Demonstrate your agility and flexibility in your application. Mention any experiences where you successfully multi-tasked or adapted to fast-paced environments, as these qualities are essential for the Store Manager Designate role.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
As a Store Manager Designate, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams effectively. Discuss your approach to recruiting, coaching, and motivating staff, and be ready to provide examples of how you've built high-performing teams in the past.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you have used sales figures to drive performance. Show that you can analyse data to make informed decisions that align with company goals.
✨Embrace the Company Values
Holland & Barrett values inclusivity and caring. Prepare to discuss how your personal values align with their EPIC values (Expertise, Pioneering, Inclusive, Caring) and how you can contribute to a diverse workplace.
