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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations at Holland & Barrett.
- Company: Join the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be a brand ambassador and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity while thriving in a supportive workplace culture.
The predicted salary is between 28000 - 40000 £ per year.
Job Type: Permanent
Store Location: 38 County Mall, Crawley
Hours: 38.75 hours per week
Salary: Up to £33,700 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated staff or improved sales performance, as this aligns with the role's requirements.
✨Tip Number 3
Research common challenges faced by retail managers and think about how you would handle them. Being able to discuss these scenarios will show your ability to work under pressure and manage difficult situations.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples to demonstrate how you've successfully led a team in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention your enthusiasm for Holland & Barrett's products and how you align with their EPIC values. Be sure to explain why you're the perfect fit for the Store Manager role.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've set and achieved sales targets in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Store Manager.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
As a Store Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've motivated and developed your team members, and be ready to explain your approach to setting clear expectations and achieving sales targets.
✨Prepare for Sales Analysis Questions
Since understanding sales figures is key for this role, brush up on your analytical skills. Be ready to discuss how you've used sales data to drive performance and make informed decisions in past positions.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, Caring. During the interview, reflect on how your personal values align with theirs and provide examples that demonstrate your commitment to inclusivity and care in the workplace.
