At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and drive commercial success.
- Company: Join Holland & Barrett, a leader in health and wellness with a vibrant culture.
- Benefits: Enjoy a competitive salary, performance bonuses, discounts, and extensive wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on health and wellness while developing your leadership skills.
- Qualifications: Proven leadership experience in retail and a passion for health and wellness.
The predicted salary is between 27500 - 38500 £ per year.
Job Type: 9 Month Fixed-Term Contract
Store Location: High Street, Southend
Working Pattern: 38.75 hours per week
Salary: Up to £33,000 per annum (depending on experience)
Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day.
What you'll do:
- Lead and develop a high-performing store team, driving engagement, motivation, and results.
- Recruit, coach, and retain talent to build a culture of learning and performance.
- Create a customer-first environment that delivers an exceptional experience every time.
- Drive commercial success through effective management of sales, profit and loss, and store operations.
- Maintain strong stock accuracy, availability, and visual presentation standards.
- Ensure compliance with company policies, operational standards, and health & safety requirements.
- Execute marketing, promotions, and planograms with precision and consistency.
- Champion the use of technology to enhance both team performance and customer experience.
- Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are:
- A proven leader with experience managing teams and store operations in a retail environment.
- Commercially focused with a strong understanding of financial performance and business drivers.
- A confident communicator who leads with integrity and brings out the best in others.
- Analytical and solutions-oriented, with the ability to make data-driven decisions.
- Passionate about health, wellness, and developing your team to become trusted experts.
- Adaptable and organised, able to balance priorities in a fast-paced environment.
What we offer:
- Monthly Performance Bonus
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Store Manager employer: Holland and Barrett
Holland and Barrett is an exceptional employer, offering a dynamic work culture that values innovation and teamwork. With a focus on employee growth, the Payroll Lead role provides opportunities for professional development while enjoying a hybrid working arrangement in Nuneaton. Employees benefit from generous perks such as 33 days' holiday and private medical insurance, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Research Holland & Barrett's values, mission, and recent news. This way, you can tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Holland & Barrett and ready to lead with purpose.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading teams. We want to see how you've motivated and developed others in previous roles, so share specific examples that showcase your leadership style.
Be Customer-Focused:Since delivering an exceptional customer experience is key for us, include any relevant experiences where you’ve gone above and beyond for customers. This will show us that you truly understand the importance of a customer-first approach.
Demonstrate Your Commercial Acumen:We’re looking for someone who understands financial performance. Include details about how you've managed sales, profit, and loss in past roles. This will help us see your ability to drive commercial success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Before the interview, make sure you understand Holland & Barrett's mission and values. Familiarise yourself with their products and services, especially those related to health and wellness. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. Highlight your ability to create a customer-first environment and how you can drive engagement and results.
✨Be Data-Driven
Since the role requires making data-driven decisions, come prepared with examples of how you've used analytics to improve store performance. Discuss any experience you have with managing sales, profit and loss, and how you’ve maintained stock accuracy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
