At a Glance
- Tasks: Guide customers on their wellness journey and maintain store presentation.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy discounts, annual leave, and access to wellbeing resources.
- Other info: Inclusive environment with full training and career development opportunities.
- Why this job: Make a real difference in people's lives while growing your expertise.
- Qualifications: Great communication skills and a passion for health and wellness.
The predicted salary is between 10900 - 10900 £ per year.
At Holland & Barrett we're more than just a retailer - we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you’ll do:
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are:
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training
What we offer:
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Part-Time Wellness Concierge & Customer Experience in Stevenage employer: Holland and Barrett
At Holland & Barrett, we pride ourselves on being more than just a retailer; we are champions of health and wellness. Located in the vibrant Tesco Extra at The Forum, Stevenage, we offer a supportive work culture that values personal growth and well-being, with benefits such as generous annual leave, exclusive discounts, and access to wellness resources. Join us as a Part-Time Wellness Concierge & Customer Experience, where your passion for health can flourish in a role that truly makes a difference in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Wellness Concierge & Customer Experience in Stevenage
✨Tip Number 1
Get to know the company! Before your interview, dive into Holland & Barrett's mission and values. Show us that you're not just another candidate but someone who genuinely cares about health and wellness.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your passion for customer experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. We want to see that you take pride in your appearance, just like we do in our store presentation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're enthusiastic about the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Part-Time Wellness Concierge & Customer Experience in Stevenage
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for health and wellness shine through. We want to see that you genuinely care about helping others on their wellness journey!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant customer service experience or teamwork skills that make you a great fit for us.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity, so share your unique perspective and what makes you excited about this opportunity with us.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Holland and Barrett
✨Know Your Wellness Stuff
Make sure you brush up on your knowledge of health and wellness. Familiarise yourself with popular products and trends in the industry, as well as the benefits they offer. This will help you answer questions confidently and show your passion for the role.
✨Show Off Your People Skills
Since this role is all about customer experience, practice how you communicate. Think of examples from your past where you've helped customers or worked in a team. Being able to demonstrate your excellent people skills will set you apart from other candidates.
✨Get Tech-Savvy
As you'll be using tablets for product reviews and solutions, make sure you're comfortable with technology. If you can, practice using similar devices or apps beforehand. This will help you feel more at ease during the interview and show that you're ready to adapt.
✨Be Yourself and Stay Positive
Let your personality shine through! The interviewers want to see your genuine passion for health and wellness. Keep a positive attitude, and don't hesitate to share your enthusiasm for helping others live healthier lives. Authenticity goes a long way!
