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- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy 25% discount, annual leave, and exclusive brand discounts.
- Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 1050 - 1500 £ per month.
Job Type: Permanent
Store Location: Charles Watts Way, Hedge End
Working Pattern: 20 hours per week
Hourly Rate: £12.65 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you'll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Southampton employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Southampton
✨Tip Number 1
Get to know the company culture before your interview. Check out Holland & Barrett's social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these experiences during your online interview to demonstrate your fit for the Supervisor role.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or knowledge about products, let your enthusiasm shine through. This will resonate well with the values at Holland & Barrett.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about team dynamics, training opportunities, and how they support employee wellbeing. This shows you're not just interested in the job, but also in growing with the company.
We think you need these skills to ace Supervisor in Southampton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance!
Emphasise Customer Service Experience: Since delivering great customer experiences is key for us, share specific examples of how you've gone above and beyond for customers in the past. This will show us you're a perfect fit for the role!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for health and wellness, and how it drives you to help others.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with Holland & Barrett!
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Emphasise Customer Experience
Holland & Barrett is all about delivering great customer experiences. Think of specific instances where you've gone above and beyond for customers. Highlight your passion for health and wellness, and how you can contribute to a customer-first culture.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thoughts clearly and demonstrate your calm, practical approach to challenges.
