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- Tasks: Lead security incident response and protect customer data across digital platforms.
- Company: Join Holland & Barrett, a top health and wellness retailer focused on customer trust.
- Benefits: Enjoy 33 days holiday, private medical care, and a 25% discount on products.
- Why this job: Make a real impact in cyber security while collaborating with diverse teams.
- Qualifications: 4+ years in Security Operations, expertise in cloud security, and strong communication skills required.
- Other info: Be part of a purpose-led company that values diversity and individual potential.
The predicted salary is between 48000 - 72000 £ per year.
About the role: Shape the Future of Cyber Security at Holland & Barrett. At Holland & Barrett, we're not just a leading health and wellness retailer - we're a digital-first business that places customer trust at the heart of everything we do. We're looking for a Senior Security Operations Engineer to join our growing Cyber Security team and help us protect millions of customers across our digital and in-store platforms.
If you're passionate about automation, cloud technology, and fast-paced problem-solving - and want your work to have a real impact - this could be the perfect role for you.
Key Responsibilities
- Lead security incident response and threat detection efforts, prioritising the protection of customer data and experience.
- Build automated detection and remediation workflows using SOAR, SIEM, and scripting (Python, SQL).
- Apply deep cloud security knowledge (AWS, Azure) to secure ecommerce, mobile apps, APIs, and in-store systems.
- Collaborate with Fraud and Customer Experience teams to mitigate risks such as account takeover and loyalty fraud.
- Onboard key customer-facing and payment systems into the security monitoring platform.
- Perform threat hunting and detection engineering to identify and address emerging risks.
- Support security audits, compliance (PCI-DSS), and post-incident reviews.
- Mentor junior team members and contribute to a culture of continuous improvement.
- Participate in the on-call rotation to ensure fast, effective incident response during critical events.
Key requirements:
- Proven Experience: 4+ years in Security Operations or Incident Response, ideally in ecommerce, retail, or fintech environments.
- Technical Depth: Hands-on expertise with SIEM, SOAR, EDR, automation tools, Python, SQL, and cloud-native security tooling.
- Cloud Security: Strong knowledge of AWS and Azure, especially services like WAF, Shield, IAM, and API Gateway.
- Forensic Skills: Experience handling security incidents and digital forensics in hybrid/cloud environments.
- Analytical Thinker: Risk-aware with the ability to assess threats and act quickly to protect customer trust.
- Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders.
- Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud.
- Automation-First Mindset: Keen to reduce manual work through scripting and process automation.
- Agile Approach: Comfortable working in cross-functional teams with fast-paced delivery cycles.
Why This Role is Exciting
- Purpose-Driven Impact: Your work directly protects customer data, accounts, and transactions - making every wellness journey safer.
- Cutting-Edge Tools: Leverage a modern stack including AWS, Azure, SOAR, SIEM, EDR, and cloud-native security solutions.
- Cross-Team Collaboration: Partner with Fraud, Customer Experience, Engineering, and Digital to stop threats before they start.
- Automation-Led Security: Drive rapid detection and response through smart, scalable automation.
- Opportunity to Grow: Contribute to strategy, mentor others, and be part of a fast-evolving security function in a trusted household brand.
Ready to Make an Impact? Join us at Holland & Barrett and be part of a purpose-led company that's redefining what it means to be secure in the world of health and wellness. If you're driven by challenge, collaboration, and innovation - we'd love to hear from you. Apply now and help shape the future of secure shopping for millions.
What we offer:
- Pension company contribution = 3%.
- Incentive scheme up to 10% of annual salary, based on company performance.
- Your wellbeing is paramount so you can get away and take 33 Days Holiday per year.
- Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
- Private Medical Care (Self after 1 year).
- Career progression.
- Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
- Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
- Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
- We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.
- Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because it's all about your health & wellbeing.
- Stay active in the Onsite Gym at our Nuneaton Hub!
- We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
- And many more!
Our culture respects equality, values diversity and encourages individuality - because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.
Senior Security Operations Engineer employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Security Operations Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as SIEM, SOAR, and cloud services like AWS and Azure. Being able to discuss your hands-on experience with these tools during interviews will demonstrate your technical depth and readiness for the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past incidents you've managed or threats you've mitigated. Highlighting your analytical thinking and ability to act quickly under pressure will resonate well with the hiring team.
✨Tip Number 3
Network with professionals in the cybersecurity field, especially those who have experience in retail or ecommerce environments. Engaging with industry peers can provide insights into the role and may even lead to referrals within Holland & Barrett.
✨Tip Number 4
Prepare to discuss how you would approach collaboration with cross-functional teams, particularly in relation to fraud prevention and customer experience. Demonstrating your communication skills and teamwork mindset will be crucial in this role.
We think you need these skills to ace Senior Security Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Security Operations and Incident Response. Focus on your hands-on expertise with tools like SIEM, SOAR, and cloud security platforms such as AWS and Azure.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cyber security and automation. Mention specific projects or experiences that demonstrate your ability to lead incident response efforts and collaborate with cross-functional teams.
Showcase Technical Skills: Clearly outline your technical skills in Python, SQL, and any automation tools you have used. Provide examples of how you've applied these skills to improve security processes or mitigate risks in previous roles.
Highlight Soft Skills: Don't forget to mention your strong communication skills and analytical thinking. Explain how these skills have helped you work effectively with technical teams and stakeholders to enhance customer trust and security.
How to prepare for a job interview at Holland and Barrett
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with SIEM, SOAR, and cloud security tools like AWS and Azure. Highlight specific projects where you've implemented automation or threat detection workflows, as this will demonstrate your technical depth.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your analytical thinking and incident response skills. Prepare examples of how you've quickly assessed threats and taken action to protect customer data in previous roles.
✨Emphasise Collaboration Experience
Since the role involves working closely with various teams, be ready to share experiences where you've collaborated with fraud analysts or customer experience teams. This will show your ability to work cross-functionally and contribute to a team-oriented environment.
✨Prepare for Cultural Fit Questions
Holland & Barrett values diversity and individuality, so be ready to discuss how your personal values align with their EPIC values. Share examples of how you've contributed to a positive team culture or mentored others in your field.
