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For Companies At a Glance
- Tasks: Lead a team, inspire colleagues, and enhance customer experiences in a vibrant retail environment.
- Company: Join Holland & Barrett, a leader in health and wellness with a supportive culture.
- Benefits: Enjoy 25% discount, annual leave, life assurance, and exclusive brand discounts.
- Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness is a plus.
- Other info: Flexible hours, online interviews, and a commitment to diversity and inclusion.
The predicted salary is between 1040 - 1340 £ per month.
Overview
Job Type: Permanent
Store Location: High Street, Rugby
Working Pattern: 20 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you'll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Rugby employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Rugby
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading a team and delivering great customer service, just like they want in a Supervisor.
✨Tip Number 3
Show your passion for health and wellness! Be ready to share why you're excited about helping others make positive choices. This will resonate well with the interviewers and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in Rugby
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Service Experience: Since delivering great customer experiences is key for us, be sure to mention any relevant retail or customer service experience. Talk about how you've gone above and beyond to help customers and create a positive atmosphere in previous roles.
Be Authentic and Passionate: We love candidates who are genuinely passionate about health and wellness. In your application, let your enthusiasm shine through! Share why you care about helping others make positive choices and how that aligns with our mission at Holland & Barrett.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you started on the path to joining our team!
How to prepare for a job interview at Holland and Barrett
✨Know the Company
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Emphasise Customer Service
Holland & Barrett places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to maintain a customer-first culture and how you can contribute to that in the store.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Practice responding to situations like handling a difficult customer or managing stock discrepancies. This will demonstrate your calm, practical approach to challenges.
