Retail Assistant

Retail Assistant

Weston-super-Mare Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: Opportunities for training and specialisation in areas like sport, nutrition, and beauty.

Job Type: Permanent

Store Location: The Sovereign Centre, High Street

Hours: 8 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don\’t require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI #J-18808-Ljbffr

Retail Assistant employer: Holland and Barrett

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant at The Sovereign Centre, you will benefit from comprehensive training, a generous colleague discount, and the opportunity to specialise in areas of personal interest, all while being part of a diverse and inclusive team dedicated to promoting health and wellness.
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Contact Detail:

Holland and Barrett Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.

✨Tip Number 3

Research the latest trends in health and wellness, particularly in areas like nutrition and beauty. Being knowledgeable about current topics can set you apart as a candidate who is genuinely interested in the field.

✨Tip Number 4

Prepare to discuss how you embody the EPIC values of Holland & Barrett. Think of specific instances where you've demonstrated expertise, inclusivity, pioneering spirit, or caring nature in your past experiences.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your customer service experience, teamwork abilities, and any relevant interests in health and wellness.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, your positive attitude, and your commitment to providing excellent customer service. Mention how your values align with the company's EPIC values.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland and Barrett

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.

✨Demonstrate Teamwork Skills

Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.

✨Familiarise Yourself with Health and Wellness Products

Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their brand.

✨Embrace the Company Values

Understand the EPIC values (Expertise, Pioneering, Inclusive, Caring) that the company stands for. Be ready to explain how you embody these values in your own life and how they align with your approach to customer service.

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