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- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team, gain industry-leading training, and specialise in areas like sport and nutrition.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health and wellness.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
Job Type: Permanent
Store Location: High Street, Northwich
Working Pattern: 10 hours per week
Hourly Rate: £12.65 per hour
At Holland & Barrett we are more than just a retailer – we are ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you are passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you’ll do:
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are:
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi‑task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer‑facing experience is a bonus, but your passion and attitude matter most and we provide full training
What we offer:
- Up to 28 days annual leave
- 25% discount in store and online (plus free delivery)
- £/€50 annual product allowance
- Life assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with the products offered by Holland & Barrett. Understanding their range, especially in areas like nutrition and wellness, will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills during any interactions you have, whether it's in person or online. Highlighting your ability to connect with people and provide a consultative approach will make you stand out as a candidate.
✨Tip Number 3
Emphasise your teamwork abilities. Retail environments thrive on collaboration, so be prepared to discuss examples of how you've successfully worked within a team to achieve common goals.
✨Tip Number 4
Demonstrate your enthusiasm for health and wellness. Whether through personal experiences or interests, sharing your passion can resonate well with the hiring team and align with the company's values.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Customise your CV to reflect your passion for customer service and any relevant experiences, even if they are not directly related to retail. Emphasise teamwork, a positive attitude, and any knowledge of health and wellness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with their EPIC values and express your eagerness to contribute to their mission of promoting health and wellness.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.
✨Familiarise Yourself with Health and Wellness Products
Research Holland & Barrett's product range and be ready to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their products.
✨Embrace the Company Values
Understand the EPIC values (Expertise, Pioneering, Inclusive, Caring) that Holland & Barrett stands for. Be prepared to explain how you embody these values in your work and interactions with customers.
