At a Glance
- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Other info: Flexible hours with opportunities for training and specialisation in areas like sport and nutrition.
- Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
Store Location: Swanley Shop Centre, Swanley
Hours: 10 hours per week
Salary: £13.15 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further...
Our Retail Assistants are the central point of our customer contact and paramount in our business\'s success, you\'ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You\'ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don\'t require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We\'re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\'re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\'s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#DNI
Retail Assistant (36272) in Swanley employer: Holland and Barrett
Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant in Swanley, you'll enjoy a competitive salary, generous colleague discounts, and the opportunity to specialise in areas of your interest while receiving industry-leading training. With a commitment to diversity and inclusion, we celebrate the unique experiences of our colleagues, making it a rewarding place to build your career in health and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (36272) in Swanley
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research the latest trends in health and wellness, particularly in areas like nutrition and beauty. Being knowledgeable about current topics can set you apart as a candidate who is genuinely interested in the field.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and what it takes to succeed as a Retail Assistant, which can be invaluable during your application process.
We think you need these skills to ace Retail Assistant (36272) in Swanley
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills that align with the role.
Tailor Your CV:Customise your CV to reflect your enthusiasm for health and wellness. Emphasise any experience or skills that demonstrate your ability to work in a team, your positive attitude, and your consultative approach to customers.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the products and your commitment to delivering excellent customer service. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or team activities where you contributed positively to achieve a common goal.
✨Familiarise Yourself with Health and Wellness Products
Take some time to research Holland & Barrett's product range before the interview. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively.
✨Emphasise Your Positive Attitude
A positive attitude is key for this role. Be sure to convey your upbeat nature during the interview. You can do this by sharing stories that reflect your resilience and ability to maintain a positive outlook, even in challenging situations.
