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- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £13.15 per hour, enjoy 25% discount, and 28 days annual leave.
- Why this job: Be a health ambassador and make a positive impact on customers' lives.
- Qualifications: No prior experience needed; just bring your passion and positive attitude.
- Other info: Join a diverse team committed to your wellbeing and career growth.
Job Type: Permanent
Store Location: 212 High Road, Loughton
Working Pattern: 10 hours per week
Hourly Rate: £13.15 per hour
At Holland & Barrett we’re more than just a retailer – we’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you’re passionate about people, curious about well‑being, and love creating great experiences, this is the role for you.
What you’ll do:
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are:
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi‑task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer‑facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training
What we offer:
- Up to 28‑days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or interests, let your enthusiasm shine through. Talk about your favourite products or how you stay healthy – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team. Don’t wait too long, as vacancies can close quickly!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you’re genuinely excited about the products and the role, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with our EPIC values. We love seeing candidates who understand what we stand for and can demonstrate their fit.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Early: Vacancies can close quickly once we have enough applications, so make sure to submit yours as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Holland and Barrett
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by Holland & Barrett. Being able to discuss specific items, especially in areas like nutrition or beauty, will show your passion and readiness to be a health ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think about times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your own life and how they align with your personal beliefs. This will help you connect with the interviewers on a deeper level.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how the company supports employee wellbeing. This shows your enthusiasm for the role and your interest in growing within the company.
