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For Companies At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £13.15 per hour, enjoy 25% discount, and 28 days annual leave.
- Why this job: Be a health ambassador and make a positive impact on customers' lives.
- Qualifications: No prior experience needed; just bring your passion and positive attitude.
- Other info: Join a diverse team committed to your wellbeing and career growth.
Job Type: Permanent
Store Location: High Road, Loughton
Hours: 10 hours per week
Salary: £13.15 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\\\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You\\\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don\\\’t require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We\\\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\\\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\\\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or interests, let your enthusiasm shine through. Talk about your favourite products or how you stay healthy – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team. Don’t wait too long, as vacancies can close quickly!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you’re genuinely excited about the products and the role, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with our EPIC values. We love seeing candidates who understand what we stand for and can demonstrate their fit.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Early: Vacancies can close quickly once we have enough applications, so make sure to submit yours as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Holland and Barrett
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by Holland & Barrett. Being able to discuss specific items, especially in areas like nutrition or beauty, will show your passion and readiness to be a health ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think about times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your own life and how they align with your personal beliefs. This will help you connect with the interviewers on a deeper level.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how the company supports employee wellbeing. This shows your enthusiasm for the role and your interest in growing within the company.
