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- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £12.65 per hour, enjoy 25% discount, and 28 days annual leave.
- Why this job: Be a health ambassador and make a real difference in customers' lives.
- Qualifications: No prior experience needed; just bring your positive attitude and teamwork skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Job Type: Permanent
Store Location: High Street, Gosport, Hampshire
Working Pattern: 10 hours per week
Hourly Rate: £12.65 per hour
At Holland & Barrett we\’re more than just a retailer – we\’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you\’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you\’ll do:
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are:
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we\’ll provide full training
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to \’Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for joining the team!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for health and wellness! In your application, mention any personal experiences or interests that relate to our products. This will help us understand why you're a great fit for the Retail Assistant role.
Tailor Your CV: Make sure your CV highlights skills that match the job description. Focus on teamwork, customer service, and any relevant IT skills. We want to see how you can contribute to our team and enhance the customer experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us and how your values align with our EPIC principles. Keep it friendly and genuine – we love seeing your personality come through!
Apply Early: Don’t wait until the last minute! Our vacancies may close once we receive enough applications, so get your application in as soon as possible. Head over to our website and take that first step towards joining our amazing team!
How to prepare for a job interview at Holland and Barrett
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by Holland & Barrett. Being able to discuss your favourite products or areas of interest, like nutrition or beauty, will show your passion and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Even if you don't have retail experience, think about times when you've helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the EPIC Values
Research Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Think of ways you can embody these values in your responses during the interview. Showing that you align with their culture will make a positive impression.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, opportunities for specialisation, or how the team collaborates. It shows your enthusiasm for the role and helps you gauge if it's the right fit for you.