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For Companies At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £12.65 per hour, enjoy a 25% discount, and 28 days annual leave.
- Why this job: Be a health ambassador and make a real difference in customers' lives.
- Qualifications: No prior experience needed; just bring your positive attitude and teamwork skills.
- Other info: Join a diverse team committed to your wellbeing and career growth.
Overview
Job Type: Permanent
Store Location: High Street, Deal
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business\\\’s success, you\\\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You\\\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
The Person
As an entry level role, we don\\\’t require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We\\\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\\\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
The Company
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\\\’s most trusted wellness partner, chosen by over 100 million people globally.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining the team at Holland & Barrett.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you’re genuinely excited about the products and the role, so don’t hold back!
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they’re not directly from retail. We love seeing how your unique background can contribute to our team!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to work with us specifically. Mention our EPIC values and how they resonate with you – we appreciate a personal touch!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Holland and Barrett
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by Holland & Barrett. Being able to discuss specific items, especially in areas like sport, nutrition, and beauty, will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think about times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions with others, as this aligns with their commitment to a diverse and inclusive workplace.
✨Practice Teamwork Scenarios
Since teamwork is crucial for this role, think of situations where you successfully collaborated with others. Prepare to share these stories during the interview to highlight your ability to work well within a team and contribute positively to the store environment.