Retail Assistant

Retail Assistant

London Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a diverse team that values your unique experiences and promotes wellbeing.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and teamwork spirit.
  • Other info: This is a 12-week fixed-term contract with flexible hours.

Job Type: 3 Month Fixed-Term Contract

Store Location: Victoria Road, Surbiton

Working Pattern: 12 hours per week

Hourly Rate: £13.15 per hour

At Holland & Barrett we\’re more than just a retailer – we\’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you\’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you\’ll do

Be the face customers trust to guide them on their wellness journey

Keep shelves stocked, displays looking great, and promotions running smoothly

Maintain high standards of compliance, safety, and store presentation

Complete our Qualified to Advise training, so you can support customers with trusted expertise

Showcase your growing expertise by recommending products and solutions

Work together with your team to achieve store targets and deliver outstanding results

Act as a Health and Wellness Ambassador for our customers

Who you are

A natural communicator with excellent people skills

Passionate about health, wellness, and curious to keep learning

A team player with the ability to multi-task and stay organised

Comfortable with technology using tablets for product reviews and solutions

Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we\’ll provide full training

What we offer

Up to 28-days Annual Leave

25% discount in store and online (plus free delivery)

£/€50 Annual Product Allowance

Life Assurance

Exclusive discounts on well-known brands

Access to \’Wellhub\’ with gyms, studios and wellbeing apps

Free 24/7 confidential support through our Employee Assistance Programme

And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.

Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

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Retail Assistant employer: Holland and Barrett

Holland & Barrett is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Retail Assistant in St Helier, you will benefit from comprehensive training, a generous colleague discount, and the opportunity to specialise in areas of personal interest, all while being part of a team that values diversity and celebrates unique experiences. Join us in our mission to empower healthier lives and enjoy a rewarding career with one of Europe's leading health and wellness retailers.
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Contact Detail:

Holland and Barrett Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your consultative approach and ability to work well within a team.

✨Tip Number 3

Research the latest trends in health and wellness, particularly in areas like nutrition and beauty. Being knowledgeable about current topics will not only impress your interviewers but also show your enthusiasm for the role.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics, training opportunities, and the company's approach to diversity and inclusion will demonstrate your genuine interest in becoming part of their team.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Create a CV that showcases your relevant skills, even if you lack direct retail experience. Emphasise your ability to work in a team, your positive attitude, and any customer service experience you may have.

Write a Strong Cover Letter: In your cover letter, express your passion for health and wellness and your enthusiasm for the role. Mention specific products or areas of interest that resonate with you, demonstrating your knowledge and commitment to the brand.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland and Barrett

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.

✨Demonstrate Teamwork Skills

Since working well within a team is crucial for this role, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.

✨Familiarise Yourself with Health and Wellness Products

Take some time to research Holland & Barrett's product range. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions confidently.

✨Embrace the Company Values

Understand the EPIC values of Holland & Barrett: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.

Retail Assistant
Holland and Barrett
Location: London
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