At a Glance
- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that values your unique experiences and promotes wellbeing.
- Qualifications: No prior retail experience needed; just bring a positive attitude and teamwork spirit.
- Other info: This is a 12-week fixed-term contract with flexible hours.
Job Type: 3 Month Fixed-Term Contract
Store Location: Victoria Road, Surbiton
Working Pattern: 12 hours per week
Hourly Rate: £13.15 per hour
At Holland & Barrett we\’re more than just a retailer – we\’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you\’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you\’ll do
Be the face customers trust to guide them on their wellness journey
Keep shelves stocked, displays looking great, and promotions running smoothly
Maintain high standards of compliance, safety, and store presentation
Complete our Qualified to Advise training, so you can support customers with trusted expertise
Showcase your growing expertise by recommending products and solutions
Work together with your team to achieve store targets and deliver outstanding results
Act as a Health and Wellness Ambassador for our customers
Who you are
A natural communicator with excellent people skills
Passionate about health, wellness, and curious to keep learning
A team player with the ability to multi-task and stay organised
Comfortable with technology using tablets for product reviews and solutions
Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we\’ll provide full training
What we offer
Up to 28-days Annual Leave
25% discount in store and online (plus free delivery)
£/€50 Annual Product Allowance
Life Assurance
Exclusive discounts on well-known brands
Access to \’Wellhub\’ with gyms, studios and wellbeing apps
Free 24/7 confidential support through our Employee Assistance Programme
And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your consultative approach and ability to work well within a team.
✨Tip Number 3
Research the latest trends in health and wellness, particularly in areas like nutrition and beauty. Being knowledgeable about current topics will not only impress your interviewers but also show your enthusiasm for the role.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics, training opportunities, and the company's approach to diversity and inclusion will demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Create a CV that showcases your relevant skills, even if you lack direct retail experience. Emphasise your ability to work in a team, your positive attitude, and any customer service experience you may have.
Write a Strong Cover Letter: In your cover letter, express your passion for health and wellness and your enthusiasm for the role. Mention specific products or areas of interest that resonate with you, demonstrating your knowledge and commitment to the brand.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since working well within a team is crucial for this role, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.
✨Familiarise Yourself with Health and Wellness Products
Take some time to research Holland & Barrett's product range. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions confidently.
✨Embrace the Company Values
Understand the EPIC values of Holland & Barrett: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.