Retail Assistant

Retail Assistant

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a diverse team that values wellbeing and offers career growth in a trusted brand.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health.
  • Other info: Flexible hours with a supportive environment focused on personal and professional development.

Job Type: 5-Month Fixed-Term Contract

Store Location: 132 High Street, Erdington

Working Pattern: 10 hours per week

Hourly Rate: £12.65 per hour

At Holland & Barrett we\’re more than just a retailer – we\’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you\’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you\’ll do:

  • Be the face customers trust to guide them on their wellness journey
  • Keep shelves stocked, displays looking great, and promotions running smoothly
  • Maintain high standards of compliance, safety, and store presentation
  • Complete our Qualified to Advise training, so you can support customers with trusted expertise
  • Showcase your growing expertise by recommending products and solutions
  • Work together with your team to achieve store targets and deliver outstanding results
  • Act as a Health and Wellness Ambassador for our customers

Who you are:

  • A natural communicator with excellent people skills
  • Passionate about health, wellness, and curious to keep learning
  • A team player with the ability to multi-task and stay organised
  • Comfortable with technology using tablets for product reviews and solutions
  • Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we\’ll provide full training

What we offer:

  • Up to 28-days Annual Leave
  • 25% discount in store and online (plus free delivery)
  • £/€50 Annual Product Allowance
  • Exclusive discounts on well-known brands
  • Access to \’Wellhub\’ with gyms, studios and wellbeing apps
  • Free 24/7 confidential support through our Employee Assistance Programme
  • And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.

Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

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Retail Assistant employer: Holland and Barrett

Holland & Barrett is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Retail Assistant in the vibrant Soho Road area of Handsworth, you'll benefit from comprehensive training, a generous colleague discount, and opportunities to specialise in areas that ignite your passion, all while being part of a team dedicated to making a positive impact on customers' health and wellness.
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Contact Detail:

Holland and Barrett Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.

✨Tip Number 3

Research common retail scenarios and challenges, especially in health and wellness. Being able to discuss how you'd handle specific situations can set you apart from other candidates.

✨Tip Number 4

Emphasise your teamwork abilities by sharing experiences where you've successfully collaborated with others. This aligns with the company's focus on a positive team environment.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills that resonate with your own experiences.

Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your customer service experience, teamwork abilities, and any relevant interests in health and wellness.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and health and wellness. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.

How to prepare for a job interview at Holland and Barrett

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.

✨Demonstrate Teamwork Skills

Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and motivate your colleagues.

✨Emphasise Your Positive Attitude

A positive attitude is key for this role. Be sure to convey your upbeat nature and willingness to tackle challenges. Use specific examples to illustrate how your positivity has helped in previous situations.

✨Familiarise Yourself with Health and Wellness Products

Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their brand.

Retail Assistant
Holland and Barrett
Location: Birmingham
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