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For Companies At a Glance
- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that values wellbeing and offers career growth in a trusted brand.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health.
- Other info: Flexible hours with a supportive environment focused on personal and professional development.
Job Type: 12 Month Fixed-Term Contract
Store Location: Soho Road, Handsworth
Hours: 20 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don\’t require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#DNI #J-18808-Ljbffr
Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and challenges, especially in health and wellness. Being able to discuss how you'd handle specific situations can set you apart from other candidates.
✨Tip Number 4
Emphasise your teamwork abilities by sharing experiences where you've successfully collaborated with others. This aligns with the company's focus on a positive team environment.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills that resonate with your own experiences.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your customer service experience, teamwork abilities, and any relevant interests in health and wellness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and health and wellness. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and motivate your colleagues.
✨Emphasise Your Positive Attitude
A positive attitude is key for this role. Be sure to convey your upbeat nature and willingness to tackle challenges. Use specific examples to illustrate how your positivity has helped in previous situations.
✨Familiarise Yourself with Health and Wellness Products
Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their brand.
