At a Glance
- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a supportive work environment, training opportunities, and potential colleague incentives.
- Why this job: Be a health ambassador in a diverse team that values your unique experiences and promotes wellbeing.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health.
- Other info: Apply quickly as vacancies may close once enough applications are received.
The predicted salary is between 28800 - 43200 £ per year.
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Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further
Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don\’t require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with the products offered by Holland & Barrett. Understanding their range, especially in areas like nutrition and beauty, will help you engage confidently with customers and demonstrate your passion for health and wellness.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's in person or online. Practice active listening and be ready to share examples of how you've positively impacted a customer's experience in the past.
✨Tip Number 3
Emphasise your teamwork abilities. Retail is all about collaboration, so be prepared to discuss how you've successfully worked within a team environment, highlighting your positive attitude and supportive nature.
✨Tip Number 4
Research Holland & Barrett's EPIC values (Expertise, Pioneering, Inclusive, Caring) and think about how you can embody these in your role. Being able to articulate how you align with their values will set you apart as a candidate who truly fits their culture.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills that resonate with your own experiences.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your customer service experience, teamwork abilities, and any relevant interests in health and wellness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, your positive attitude, and your eagerness to learn. Mention how you align with the company's EPIC values and why you want to work at Holland & Barrett.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since working well within a team is crucial for this role, prepare examples of how you've successfully collaborated with others in the past. Highlight your ability to support and motivate your colleagues.
✨Familiarise Yourself with Health and Wellness Products
Research the types of products sold at Holland & Barrett and be ready to discuss your interest in areas like nutrition, sport, or beauty. This shows your commitment to becoming a knowledgeable ambassador for their brand.
✨Embrace the Company Values
Understand the EPIC values (Expertise, Pioneering, Inclusive, Caring) that Holland & Barrett stands for. Be prepared to discuss how you embody these values in your own life and how they align with your approach to customer service.