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- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team, learn about health products, and make a positive impact on customers' lives.
- Qualifications: No prior retail experience needed; just bring a positive attitude and a passion for wellness.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
Job Type
Permanent
Store Location
Newborough, Scarborough
Working Pattern
10 hours per week
Hourly Rate
£12.65 per hour
At Holland & Barrett we’re more than just a retailer – we’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you’ll do
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to \’Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Retail Assistant employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and think about how you would handle them. Being able to discuss these during your interview will show that you're proactive and ready to tackle challenges head-on.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable for your application and interview preparation.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your passion for health and wellness. Include any relevant experience, even if it's not retail-specific, and emphasise your ability to work well in a team and your positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with their EPIC values (Expertise, Pioneering, Inclusive, Caring) and express your eagerness to contribute to their mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.
✨Familiarise Yourself with Health and Wellness Products
Research the types of products sold by Holland & Barrett and be ready to discuss your interest in health and wellness. This will show that you're genuinely invested in the role and can act as an ambassador for their brand.
✨Embrace the Company Values
Understand the EPIC values (Expertise, Pioneering, Inclusive, Caring) of Holland & Barrett and think of ways you can embody these values in your responses. This will demonstrate that you align with their company culture.
