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For Companies At a Glance
- Tasks: Shape digital experiences by analysing customer behaviour and improving journeys.
- Company: Join Holland & Barrett, a leading health and wellness retailer with a mission to support millions.
- Benefits: Enjoy 33 days holiday, private medical insurance, and discounts on wellness products.
- Other info: Hybrid working model with opportunities for career growth and collaboration.
- Why this job: Be part of a team that makes a real impact on people's wellness journeys.
- Qualifications: Experience in product or digital analytics and confidence with SQL required.
The predicted salary is between 40000 - 50000 £ per year.
About Data at Holland & Barrett
At Holland & Barrett, we're here to make health and wellness a way of life for everyone. As a Product Analyst, you'll play a key role in shaping how millions of customers experience our digital platforms. You'll join our Omnichannel Analytics team, working closely with product and UX teams to understand behaviour, improve journeys and help people get more from their wellness experience - online and in-app.
Location & Working Arrangement
London, UK - Full-time. We offer hybrid working, with occasional presence at our London office (typically 2 days per week for collaboration and team connection).
The Role
- Partner with Product Managers and UX teams to define success metrics and improve customer journeys
- Analyse customer behaviour, identifying opportunities to improve conversion and engagement
- Write SQL queries to explore performance, funnel drop-offs and feature usage
- Build clear, actionable dashboards to track product and journey performance
- Support A/B testing and experimentation to optimise digital experiences
- Contribute to agile squads, shaping backlogs and supporting delivery
- Investigate trends and uncover insights that drive better product decisions
- Collaborate with analytics, BI and marketing teams to deliver meaningful data solutions
The Person
- Experience working in product, digital or behavioural analytics (ideally in ecommerce or digital platforms)
- Confidence working with SQL to explore and transform data
- Understanding of digital metrics such as conversion, retention and customer journeys
- Ability to communicate insights clearly to a range of stakeholders
- Experience building dashboards (e.g. Metabase or similar tools)
- A collaborative mindset and comfort working in cross-functional teams
- A degree in a quantitative field such as Mathematics, Statistics, Economics or Computer Science (or equivalent experience)
Call to Action
If you're curious, data-driven and excited by the opportunity to shape meaningful digital experiences, we'd love to hear from you. Apply today and help us build better journeys for every body.
Benefits
- 33 days holiday (including bank holidays), plus holiday purchase scheme
- Private medical insurance (single cover)
- 24/7 Virtual GP access and annual at-home health testing kit
- Employee Assistance Programme and Mental Health First Aiders
- Workplace pension with employer contribution
- Life assurance (2x salary)
- £50 colleague product allowance (after 6 months)
- 25% colleague discount, plus free delivery online
- Access to cashback and retailer discounts
- Free Wellhub membership with access to gyms, studios and wellbeing apps
- Cycle to Work scheme
The Company
For over 150 years, we've been trusted to support people on their wellness journeys. Today, we're one of Europe's leading health and wellness retailers, combining expert advice, high-quality products and a growing digital experience to help people live healthier, happier lives. We're on a mission to become the world's most trusted wellness partner - supporting over 100 million people globally.
Inclusion & Accessibility Statement
We're committed to creating a workplace where everyone feels they belong. We welcome applications from people of all backgrounds, experiences and perspectives. If you need any adjustments or support during the recruitment process, please let us know - we're here to help you show up as your best self.
Product Analyst employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Holland & Barrett on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into their digital platforms. Familiarise yourself with their customer journeys and think of ways you could enhance them as a Product Analyst.
✨Tip Number 3
Show off your SQL skills! Be ready to discuss how you've used SQL in past roles to analyse data and drive decisions. Real examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Analyst role. Highlight your experience with SQL, digital metrics, and any relevant projects that showcase your analytical skills. We want to see how you can contribute to our mission!
Showcase Your Data Skills: Since this role involves a lot of data analysis, don’t shy away from sharing specific examples of how you've used SQL or built dashboards in the past. We love seeing concrete evidence of your skills in action!
Communicate Clearly: When writing your application, keep it clear and concise. Use straightforward language to explain your insights and experiences. Remember, we’re looking for someone who can communicate effectively with various stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Holland & Barrett!
How to prepare for a job interview at Holland and Barrett
✨Know Your Data
As a Product Analyst, you'll be diving deep into data. Brush up on your SQL skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of how you've analysed customer behaviour and improved journeys.
✨Understand the Customer Journey
Familiarise yourself with the concept of customer journeys, especially in e-commerce. Be prepared to talk about how you would define success metrics and what strategies you would use to enhance conversion and engagement for Holland & Barrett's digital platforms.
✨Showcase Your Collaboration Skills
This role involves working closely with product managers and UX teams. Think of examples where you've successfully collaborated in cross-functional teams. Highlight your ability to communicate insights clearly to various stakeholders.
✨Prepare for A/B Testing Discussions
A/B testing is crucial for optimising digital experiences. Be ready to discuss any past experiences with A/B testing or experimentation. Share how you approached these tests and what insights you gained from them to improve product performance.