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For Companies At a Glance
- Tasks: Lead strategic partnerships to drive growth and improve customer reach.
- Company: Join a values-driven company focused on health and wellness for all.
- Benefits: Enjoy 25% employee discount, bonus, 33 days holiday, and private medical care.
- Why this job: Be part of a collaborative culture that values inclusivity and innovation.
- Qualifications: Experience in managing partnerships in retail or ecommerce is essential.
- Other info: Flexible hybrid working arrangements with a minimum of 2 office days.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We have a fantastic opportunity to lead the development, coordination, and execution of strategic commercial partnerships that drive omnichannel growth, improve customer reach, and unlock new revenue streams. This role identifies, builds, and manages external partner relationships across retail, delivery, marketplace, and strategic brand platforms to deliver tangible business impact.
The Role:
- Key Responsibilities:
- Partner Identification & Scouting: Research, assess, and prioritise partnership opportunities based on strategic fit and commercial potential. Build pipeline of partner candidates across multiple segments (retail, logistics, ecommerce, etc.).
- Onboarding & Integration: Coordinate internal teams to support partner integration (tech, legal, supply chain, content, etc.). Own end-to-end onboarding timelines, documentation, and internal approvals.
- Partner Management & Growth: Act as day-to-day lead for external partners, owning the relationship lifecycle. Ensure alignment on promotional calendar, assortment, experience standards, and service levels. Work with performance and marketing teams to optimise reach and revenue across partnerships.
- Operational Coordination: Collaborate with retail, digital, and ops teams to ensure seamless execution across partner channels. Troubleshoot issues, raise blockers, and work across functions to drive resolutions.
- Performance Monitoring & Reporting: Build and maintain dashboards or trackers to monitor key partnership KPIs. Support internal reviews with insight-led reporting and clear recommendations. Drive test-and-learn loops with partners to validate growth potential or channel expansion.
Location: This role is based in London (or Nuneaton), and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
The Person:
- Key Requirements:
- Managing external partnerships in retail, ecommerce, or consumer-facing platforms.
- Coordinating cross-functional stakeholders around commercial initiatives.
- Driving incremental revenue or reach through partner collaboration.
- Exposure to contractual discussions and launch planning.
- Track record of launching and scaling partnerships at a platform or tech-led business is a plus.
- Ownership of negotiation, onboarding, go-live, and performance cycles across external partners.
- Commercial models in omnichannel retail and ecommerce.
- Onboarding workflows across legal, tech, ops, and marketing.
- Retail customer experience expectations and brand protection principles.
What we offer:
- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Partnership Manager - Omnichannel & Growth employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership Manager - Omnichannel & Growth
✨Tip Number 1
Familiarise yourself with the latest trends in omnichannel retail and growth strategies. Understanding how different platforms interact and the current market dynamics will help you speak confidently about potential partnerships during interviews.
✨Tip Number 2
Network with professionals in the retail and ecommerce sectors. Attend industry events or webinars to connect with potential partners and gain insights into successful partnership management, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed partnerships in the past. Highlight your experience with onboarding processes and cross-functional collaboration, as these are key aspects of the role.
✨Tip Number 4
Research Holland & Barrett's current partnerships and initiatives. Being knowledgeable about their existing collaborations will allow you to propose innovative ideas and demonstrate your genuine interest in contributing to their growth.
We think you need these skills to ace Partnership Manager - Omnichannel & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing external partnerships, particularly in retail or ecommerce. Use specific examples that demonstrate your ability to drive revenue and optimise partner relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for health and wellness and how it aligns with the company's values. Discuss your experience in coordinating cross-functional teams and driving growth through partnerships.
Showcase Relevant Skills: Emphasise skills such as negotiation, onboarding, and performance monitoring. Mention any experience you have with omnichannel retail and how you've successfully launched partnerships in the past.
Prepare for Potential Questions: Anticipate questions related to your experience with partnership management and your approach to overcoming challenges. Be ready to discuss specific metrics or KPIs you've used to measure success in previous roles.
How to prepare for a job interview at Holland and Barrett
✨Research the Company Values
Before your interview, take some time to understand the company's values and mission. Holland & Barrett emphasises inclusivity and care, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Partnership Experience
Be ready to share specific examples of your experience in managing external partnerships, particularly in retail or ecommerce. Highlight any successful collaborations that drove revenue or improved customer reach.
✨Prepare for Cross-Functional Coordination Questions
Since the role involves coordinating with various internal teams, think of instances where you successfully collaborated across functions. Be prepared to discuss how you handled challenges and ensured seamless execution.
✨Demonstrate Analytical Skills
The role requires performance monitoring and reporting. Prepare to discuss how you've used data to drive decisions in past roles, and be ready to explain how you would approach building dashboards or tracking KPIs for partnerships.
