Digital Director in Nuneaton

We are rebuilding how digital works at Holland & Barrett - and it is paying off. Last year, we delivered 26% year-on-year growth in online sales, and we have set ourselves an equally ambitious target for this year. This transformation is backed by serious investment and a clear mandate for change. Now we need someone who can take ownership of digital trading and deliver results at pace.

The Role: What you will actually be doing

You will play a pivotal role in shaping and driving our digital trading performance, working alongside our Chief of Digital to deliver growth at pace. It is a senior leadership role with real influence - the kind where your decisions will be felt across the business. If you have led digital in a fast-growing company and understand eCommerce at scale - and the complexity that comes with big horizontal platforms - this is your chance to make a huge impact. You will have the backing of the Exec and Board, and the freedom to turn ambition into reality.

You will take ownership of the Digital P&L and lead everything from Trading and Acquisition to CRM and Digital Trade Planning. That means:

• Driving short-term performance - accelerating sales and margin - while shaping the long-term digital strategy that will define our future.
• Leading a team of around 30 and collaborating with Tech, Product, Data, Marketing, Ops, and more.
• Acting as the digital champion across the business, influencing senior stakeholders and building the case for investment to supercharge growth.
• Making sure our digital channels perform like a best-in-class eCommerce operation.
• Working closely with category management, marketing, and tech to ensure our digital proposition is aligned, competitive, and constantly evolving.

How we will know you are delivering:

• Digital sales and margin are not just growing - they are accelerating.
• Our customer experience feels seamless, not siloed.
• The Exec and Board see you as a key person within our digital growth journey.
• Your team is engaged, accountable, and delivering results.
• We are not just keeping up with competitors - we are setting the pace.

If you are doing your job well, we will feel it in the numbers, in the culture, and in the way that customers interact with us online.

The Person: What you will need

• Senior-level experience leading digital in a fast-growing business - ideally where scale and speed were non-negotiable.
• Deep knowledge of eCommerce - especially big horizontal platforms with complex trading models.
• A proven track record of driving online sales and margin.
• Strong grasp of performance marketing, CRM, and digital trading.
• Leadership experience with multidisciplinary teams and influencing at Exec/Board level.
• Commercial sharpness, entrepreneurial mindset, and the ability to work at pace in an omnichannel environment.
• Ideally, experience in businesses with a strong product and engineering culture.

This role is not about maintaining or optimising. It is about building, growing, and transforming. If shaping the future of digital at one of the UK’s most recognised wellness brands excites you, you are the kind of person we are looking for. We need someone who has done this before - at scale, at speed, and in businesses where growth was not just a buzzword. If you have done this before and want to do it bigger - or do it again, but faster and smarter - apply now.

WHAT WE OFFER:

• Wellbeing & Lifestyle Benefits: Health Cash Plan, Life Assurance, Private Virtual GP, FREE at-home blood test kit, Holiday Purchase option, Pension Contribution, Access to 'Wellhub' with gyms, studios and wellbeing apps.
• Discounts & Savings: 25% Colleague Discount with FREE Next Day Delivery, Exclusive Discounts from a wide range of partners, £/€50 Annual Product Allowance to spend in store.
• Learning & Development: Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library.