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- Tasks: Manage vendor onboarding and ensure product data accuracy for our marketplace.
- Company: Join Holland & Barrett, a leader in health and wellness committed to inclusivity and innovation.
- Benefits: Enjoy 25% employee discount, 33 days holiday, and flexible hybrid working arrangements.
- Why this job: Be at the heart of operations, solving problems and improving processes in a dynamic environment.
- Qualifications: Experience in e-commerce or data management with strong attention to detail required.
- Other info: Work in London or Nuneaton with opportunities for travel and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We have a fantastic opportunity to join us as Marketplace Data Manager at Holland & Barrett. The Marketplace Data Manager will play a hands-on role in ensuring new vendors and new products are successfully onboarded and ready to trade on the platform. This role combines data accuracy, operational setup, and supplier support - making it a crucial part of how we scale the marketplace.
You will be at the center of marketplace operations: coordinating the onboarding journey, validating supplier-submitted product data, and ensuring that everything is in place for a smooth go-live. You will work closely with product, tech, and commercial teams to improve workflows and help build the foundation for a scalable seller experience. This is a great opportunity for someone who enjoys getting into the details, solving operational problems quickly, and playing a key role in delivering data quality at scale.
The Role: Key Responsibilities:
- Vendor Onboarding Coordination
- Guide new vendors through the onboarding process from contract to go-live
- Support sellers with documentation, account setup, and system access
- Track onboarding progress and proactively unblock any issues
- Product Data Validation
- Review product data for completeness, accuracy, and platform readiness
- Check key fields such as titles, descriptions, attributes, images, and classifications
- Ensure products meet internal standards and are aligned with data governance rules
- Data Quality & Operational Readiness
- Maintain high standards of data integrity across categories and supplier types
- Collaborate with commercial, content, and other teams to resolve data issues
- Flag recurring data problems and work with Product/Tech to improve tools and workflows
- Compliance & Documentation
- Ensure legal, financial, and content-related documents are complete and approved
- Work with internal teams to validate supplier readiness and compliance status
- Process Execution & Reporting
- Perform hands-on data tasks where automation is not yet available
- Keep documentation and tracking files up to date
- Monitor onboarding metrics (e.g. time to live, data completeness) and report blockers
Location: This role is based in London (or Nuneaton), and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
The Person: Key Requirements:
- Experience in e-commerce, operations, or product data management
- Strong attention to detail, especially around data structure and content standards
- Ability to work with spreadsheets, content templates, and admin tools
- Organised and process-driven, with a bias for getting things done
- Confident communicator with cross-functional teams and external partners
- Enjoys repetitive tasks when they drive quality and completion
- Looks for ways to improve processes, not just follow them
What we offer: Our Benefits for this role include, but are not limited to: H&B Employee Discount - 25%, Pension company contribution, 33 Days Holiday per year (Inclusive of bank holidays), Exclusive benefits, free advice and savings from a range of retailers and providers, Electric Car Scheme.
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Master Data Manager - Marketplace employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Data Manager - Marketplace
✨Tip Number 1
Familiarise yourself with the e-commerce landscape, particularly in the health and wellness sector. Understanding the specific challenges and trends in this market will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the data management and e-commerce fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Holland & Barrett.
✨Tip Number 3
Brush up on your skills with spreadsheets and data validation tools. Being able to showcase your proficiency in these areas will be crucial, as the role heavily relies on data accuracy and operational setup.
✨Tip Number 4
Prepare examples of how you've improved processes in previous roles. Highlighting your ability to identify inefficiencies and implement solutions will resonate well with the hiring team, as they value a proactive approach.
We think you need these skills to ace Master Data Manager - Marketplace
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, operations, or product data management. Emphasise your attention to detail and any specific achievements that demonstrate your ability to manage data quality.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s values. Mention how your skills align with the responsibilities of the Marketplace Data Manager, particularly in vendor onboarding and data validation.
Showcase Relevant Skills: Highlight your proficiency with spreadsheets, content templates, and admin tools. Provide examples of how you've improved processes in previous roles, as this aligns with the company's focus on operational readiness.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail, which is crucial for the role you’re applying for.
How to prepare for a job interview at Holland and Barrett
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Marketplace Data Manager. Familiarise yourself with vendor onboarding processes, data validation, and operational readiness. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on data accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a significant impact. Highlight any specific tools or methods you used to ensure data integrity.
✨Prepare for Cross-Functional Collaboration
The job involves working closely with various teams. Think of instances where you've successfully collaborated with others, especially in e-commerce or operations. Be ready to explain how you communicate effectively with different stakeholders.
✨Demonstrate Problem-Solving Skills
This role is about solving operational problems quickly. Prepare to discuss challenges you've faced in previous roles and how you approached them. Emphasise your ability to identify issues and implement effective solutions.
