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For Companies At a Glance
- Tasks: Analyse customer behaviour and improve digital experiences for millions.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: 33 days holiday, hybrid working, and opportunities for growth.
- Other info: Collaborative environment with a focus on data-driven decisions.
- Why this job: Shape meaningful digital journeys and make a real impact.
- Qualifications: Experience in product analytics and confidence with SQL.
The predicted salary is between 40000 - 50000 £ per year.
About Data at Holland & Barrett. At Holland & Barrett, we're here to make health and wellness a way of life for everyone. As a Product Analyst, you'll play a key role in shaping how millions of customers experience our digital platforms.
You'll join our Omnichannel Analytics team, working closely with product and UX teams to understand behaviour, improve journeys and help people get more from their wellness experience - online and in-app.
Location & Working Arrangement
London, UK - Full-time. We offer hybrid working, with occasional presence at our London office (typically 2 days per week for collaboration and team connection).
The Role
- Partner with Product Managers and UX teams to define success metrics and improve customer journeys.
- Analyse customer behaviour, identifying opportunities to improve conversion and engagement.
- Write SQL queries to explore performance, funnel drop-offs and feature usage.
- Build clear, actionable dashboards to track product and journey performance.
- Support A/B testing and experimentation to optimise digital experiences.
- Contribute to agile squads, shaping backlogs and supporting delivery.
- Investigate trends and uncover insights that drive better product decisions.
- Collaborate with analytics, BI and marketing teams to deliver meaningful data solutions.
The Person
- Experience working in product, digital or behavioural analytics (ideally in ecommerce or digital platforms).
- Confidence working with SQL to explore and transform data.
- Understanding of digital metrics such as conversion, retention and customer journeys.
- Ability to communicate insights clearly to a range of stakeholders.
- Experience building dashboards (e.g. Metabase or similar tools).
- A collaborative mindset and comfort working in cross-functional teams.
- A degree in a quantitative field such as Mathematics, Statistics, Economics or Computer Science (or equivalent experience).
Call to Action
If you're curious, data-driven and excited by the opportunity to shape meaningful digital experiences, we'd love to hear from you. Apply today and help us build better journeys for every body.
Benefits
33 days holiday (including...
Product Analyst in London employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Holland & Barrett on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your SQL queries, dashboards, or any relevant projects. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing customer journeys and conversion metrics. Use real-world examples from your past experiences to illustrate your points during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Product Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Analyst role. Highlight your experience with SQL, customer behaviour analysis, and any relevant projects that showcase your skills in improving digital experiences.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about health and wellness. Share specific examples of how you've used data to drive product decisions and improve customer journeys in the past.
Showcase Your Analytical Skills: In your application, don’t shy away from mentioning your experience with dashboards and A/B testing. We want to see how you’ve used data to uncover insights and optimise digital platforms.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Holland and Barrett
✨Know Your Data
Make sure you brush up on your SQL skills before the interview. Be ready to discuss how you've used SQL to analyse customer behaviour and improve digital experiences in your previous roles. This will show that you can hit the ground running!
✨Understand Customer Journeys
Familiarise yourself with the concept of customer journeys and digital metrics like conversion and retention. Prepare examples of how you've identified opportunities for improvement in past projects, as this will demonstrate your analytical mindset.
✨Showcase Your Dashboards
If you've built dashboards in tools like Metabase, be prepared to talk about them! Bring examples of how your dashboards have helped track performance or informed product decisions. This will highlight your ability to communicate insights effectively.
✨Collaborate and Communicate
Since the role involves working closely with cross-functional teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you've conveyed complex data insights to non-technical stakeholders.