At a Glance
- Tasks: Lead a high-performing team and deliver exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive workplace that values diverse perspectives and personal growth.
- Why this job: Make a real impact in a fast-paced retail environment.
- Qualifications: Retail or customer service experience with leadership ambition.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: 12 Month Fixed-Term Contract
Store Location: High Cross Centre, Leicester
Working Pattern: 38.75 hours per week
Hourly Rate: £14.42 per hour
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What you’ll do:
- Partner with your Store Manager to lead and motivate a high‑performing team.
- Coach colleagues to deliver world‑class service and build lasting customer relationships.
- Maintain a customer‑first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are:
- A confident and adaptable leader who thrives in a fast‑paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day‑to‑day operations.
What we offer:
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to take the next step in your retail career? Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world.
Assistant Store Manager: Lead a High-Performing Team in Leicester employer: Holland and Barrett
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where leadership and teamwork thrive. Located in the vibrant High Cross Centre, Leicester, our Assistant Store Managers benefit from comprehensive training, generous annual leave, and exclusive discounts, all while contributing to a mission of promoting health and wellness in the community. Join us to lead a high-performing team and enjoy a fulfilling career with ample opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager: Lead a High-Performing Team in Leicester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Holland & Barrett. Understand their values and how they support health and wellness. This will help you connect your experiences with what they’re all about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to show how you can inspire and motivate others.
✨Tip Number 3
Show your passion for health and wellness! Whether it’s through personal experiences or professional knowledge, let your enthusiasm shine. This will resonate well with the hiring team and show you’re a great fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple way to stand out and reinforce your interest in the position.
We think you need these skills to ace Assistant Store Manager: Lead a High-Performing Team in Leicester
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in previous roles. Use specific examples to showcase your ability to inspire others!
Emphasise Customer Focus:Since delivering exceptional customer experiences is key for us, be sure to mention any relevant experience you have in customer service. Talk about how you've built lasting relationships with customers and maintained a customer-first approach in your past roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Assistant Store Manager role. Make it easy for us to see why you’re the one we need!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, make sure you research Holland & Barrett thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated colleagues, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Holland & Barrett places a strong emphasis on delivering exceptional customer service. Be ready to discuss how you've previously enhanced customer experiences and built lasting relationships. Think of specific instances where your actions made a positive impact on customers.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position.
