At a Glance
- Tasks: Lead a team, drive performance, and deliver exceptional customer service.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy discounts, annual leave, and wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on customers' health and wellness every day.
- Qualifications: Retail experience or a passion for leadership with training provided.
The predicted salary is between 28000 - 29000 £ per year.
Overview
- Job Type: Permanent
- Store Location: Penny Street, Lancaster
- Working Pattern: 30 hours per week
- Hourly Rate: £14.00 per hour
What you’ll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Lancaster employer: Holland and Barrett
Holland & Barrett is an exceptional employer that prioritises the wellbeing and growth of its employees, offering a supportive work culture where team members are encouraged to lead with purpose. Located in Lancaster, the role of Supervisor provides opportunities for personal development through comprehensive training, alongside attractive benefits such as generous annual leave, exclusive discounts, and access to wellness resources. Join us to inspire healthier lives while enjoying a fulfilling career in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Lancaster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Supervisor, especially in coaching and motivating others. The more comfortable you are, the better you'll come across!
✨Tip Number 3
When you get the chance, ask insightful questions during the interview. This shows you're engaged and serious about the position. Think about asking how they measure success for a Supervisor or what challenges the team is currently facing.
✨Tip Number 4
After your interview, don’t forget to follow up with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Supervisor in Lancaster
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance!
Be Customer-Focused:Remember to emphasise your passion for customer service. Share examples of how you've gone above and beyond to help customers, as this aligns perfectly with our customer-first culture.
Tailor Your Application:Take the time to tailor your application to the Supervisor role. Use keywords from the job description to show us that you understand what we're looking for and how you fit the bill.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes the whole process smoother for you and us.
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can inspire others to deliver exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on maintaining a customer-first culture, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure that this culture is upheld in the store.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you respond confidently during the interview.
