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For Companies At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
- Other info: Flexible hours, inclusive culture, and opportunities for personal growth.
The predicted salary is between 11 - 16 £ per hour.
Job Type: 3 Month Fixed-Term Contract
Store Location: The Orchards, Haywards Heath
Working Pattern: 30 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Haywards Heath employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Haywards Heath
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or helped someone grow. This will not only showcase your experience but also demonstrate your passion for motivating others, which is key for a Supervisor role.
✨Tip Number 3
Prepare questions for your interview! Show your curiosity about the role and the company by asking insightful questions. This not only helps you understand if it's the right fit for you but also highlights your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at Holland & Barrett. Don’t wait too long, as vacancies can close quickly!
We think you need these skills to ace Supervisor in Haywards Heath
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've motivated others and driven performance in previous roles.
Emphasise Customer Experience: Since delivering great customer experiences is key for us, share specific examples of how you've gone above and beyond for customers. This will show us you're the right fit for our customer-first culture.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for health and wellness, and how it aligns with our mission at Holland & Barrett.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you started on this exciting journey with us!
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Emphasise Customer Experience
Since the role focuses on delivering great customer experiences, think of specific instances where you've gone above and beyond for customers. Highlight your ability to maintain a customer-first culture and how you can contribute to making every customer feel valued.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about how you would handle various situations in the store, such as managing stock levels or dealing with customer complaints, and be ready to share your thought process.
