At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store success.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous discounts.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on health and wellbeing while developing your leadership skills.
- Qualifications: Proven leadership experience in retail and a passion for health and wellness.
The predicted salary is between 41900 - 41900 £ per year.
Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, shaping healthier communities every day.
Job Details
- Job Type: Permanent
- Store Location: St Anns Shopping Centre, Harrow
- Working Pattern: 38.75 hours per week
- Salary: Up to £41,900 per annum (depending on experience)
What you'll do
- Lead and develop a high-performing store team, driving engagement, motivation, and results.
- Recruit, coach, and retain talent to build a culture of learning and performance.
- Create a customer-first environment that delivers an exceptional experience every time.
- Drive commercial success through effective management of sales, profit and loss, and store operations.
- Maintain strong stock accuracy, availability, and visual presentation standards.
- Ensure compliance with company policies, operational standards, and health & safety requirements.
- Execute marketing, promotions, and planograms with precision and consistency.
- Champion the use of technology to enhance both team performance and customer experience.
- Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are
- A proven leader with experience managing teams and store operations in a retail environment.
- Commercially focused with a strong understanding of financial performance and business drivers.
- A confident communicator who leads with integrity and brings out the best in others.
- Analytical and solutions-oriented, with the ability to make data-driven decisions.
- Passionate about health, wellness, and developing your team to become trusted experts.
- Adaptable and organised, able to balance priorities in a fast-paced environment.
What we offer
- Monthly Performance Bonus
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Equal Opportunity Statement
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Wellness Retail Store Leader – Drive Teams & Customer Experience in Harrow employer: Holland and Barrett
Holland & Barrett is an exceptional employer that prioritises the health and wellbeing of both its employees and customers. Located in the vibrant St Anns Shopping Centre, our work culture fosters collaboration and personal growth, offering extensive training and development opportunities alongside a competitive salary and benefits package. With a strong commitment to inclusivity and employee support, we empower our team leaders to make a meaningful impact in their communities while enjoying a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Wellness Retail Store Leader – Drive Teams & Customer Experience in Harrow
✨Tip Number 1
Get to know the company culture before your interview. Check out Holland & Barrett's social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team to success or improved customer experience. We want to hear about your impact, so be ready to share those moments that showcase your skills.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm for the role by asking about team dynamics, training opportunities, and how you can contribute to their goals. It’s a great way to demonstrate your commitment to the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Holland & Barrett team. Let’s get you on board!
We think you need these skills to ace Wellness Retail Store Leader – Drive Teams & Customer Experience in Harrow
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for health and wellbeing shine through in your application. We want to see how your passion aligns with our mission at Holland & Barrett, so don’t hold back!
Highlight Leadership Experience:Make sure to showcase your experience in leading teams and driving results. We’re looking for proven leaders, so share specific examples of how you’ve motivated and developed your team in the past.
Tailor Your Application:Customise your CV and cover letter to reflect the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Before the interview, dive deep into Holland & Barrett's mission and values. Understand their focus on health and wellbeing, and think about how your leadership style aligns with their goals. This will show that you're not just interested in the role, but also in contributing to their vision.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved customer experiences. Be ready to discuss how you can replicate that success at Holland & Barrett.
✨Be Customer-Centric
Since the role is all about delivering exceptional customer experiences, come prepared with ideas on how to enhance customer engagement in-store. Share your thoughts on creating a customer-first environment and how you would implement that in your new role.
✨Demonstrate Your Analytical Mindset
Holland & Barrett values data-driven decision-making. Brush up on your understanding of financial performance and be ready to discuss how you've used analytics to drive results in previous roles. This will highlight your commercial focus and problem-solving skills.
