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- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 16 £ per hour.
Job Type: Permanent
Store Location: Ashley Centre, Epsom
Working Pattern: 15 hours per week
Hourly Rate: £13.95 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Epsom employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Epsom
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading a team and delivering great customer service, just like they want in a Supervisor.
✨Tip Number 3
Show your passion for health and wellness! Be ready to share why you're excited about helping others make positive choices. This will resonate well with the interviewers and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in Epsom
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Experience: Since delivering great customer experiences is key for us, don’t forget to mention your passion for helping customers. Talk about times when you've gone the extra mile to ensure someone leaves feeling better than when they arrived – it’s all about that customer-first culture!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your curiosity and passion for health and wellness, and how you can bring that enthusiasm to our team. Remember, we’re looking for someone who fits into our inclusive environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way to ensure we see your application quickly, especially since vacancies may close once we receive enough applications. Don’t wait too long!
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Make sure you’re familiar with Holland & Barrett’s products and values. Brush up on health and wellness topics, as well as the company’s mission to inspire healthier lives. This will show your passion and help you connect with the interviewers.
✨Show Your Leadership Skills
Prepare examples of how you've led a team or motivated others in previous roles. Think about specific situations where you’ve driven performance or improved customer service. This will demonstrate that you can lead by example, just like they’re looking for.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are ready to engage with your team and customers effectively.
✨Be Ready to Discuss Compliance and Safety
Since maintaining high levels of compliance and safety is crucial, be prepared to discuss how you’ve handled these aspects in past roles. Share any relevant experiences that highlight your attention to detail and commitment to operational excellence.