At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store success.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous discounts.
- Why this job: Make a real impact on health and wellbeing while developing your leadership skills.
- Qualifications: Proven leadership experience in retail and a passion for health and wellness.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 28000 - 40000 £ per year.
Overview
Job Type: Permanent
Store Location: Merryhill Shopping Centre, Brierley Hill, Dudley
Working Pattern: Monday, Tuesday, Thursday, Friday and Saturday
Salary: Up to £33,700 per annum (depending on experience)
Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day.
Responsibilities
- Lead and develop a high-performing store team, driving engagement, motivation, and results.
- Recruit, coach, and retain talent to build a culture of learning and performance.
- Create a customer-first environment that delivers an exceptional experience every time.
- Drive commercial success through effective management of sales, profit and loss, and store operations.
- Maintain strong stock accuracy, availability, and visual presentation standards.
- Ensure compliance with company policies, operational standards, and health & safety requirements.
- Execute marketing, promotions, and planograms with precision and consistency.
- Champion the use of technology to enhance both team performance and customer experience.
- Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Qualifications
- A proven leader with experience managing teams and store operations in a retail environment.
- Commercially focused with a strong understanding of financial performance and business drivers.
- A confident communicator who leads with integrity and brings out the best in others.
- Analytical and solutions-oriented, with the ability to make data-driven decisions.
- Passionate about health, wellness, and developing your team to become trusted experts.
- Adaptable and organised, able to balance priorities in a fast-paced environment.
What we offer
- Monthly Performance Bonus
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Store Manager in Dudley employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Dudley
✨Tip Number 1
Get to know the company inside out! Research Holland & Barrett's values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and aligned with their goals.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team to success or improved customer experience. These anecdotes will help you stand out during interviews and showcase your skills.
✨Tip Number 3
Be ready to discuss how you drive commercial success. Brush up on your understanding of financial performance and be prepared to share how you've managed sales and operations effectively in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Holland & Barrett!
We think you need these skills to ace Store Manager in Dudley
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated and developed others in a retail environment, so share specific examples that showcase your leadership style.
Be Customer-Focused: Since delivering an exceptional customer experience is key for us, emphasise your passion for health and wellbeing. Talk about how you've created a customer-first environment in your previous roles and the impact it had on sales and customer satisfaction.
Demonstrate Commercial Awareness: We love candidates who understand the business side of retail. In your application, mention your experience with managing sales, profit and loss, and how you've driven commercial success in past positions. Numbers speak volumes!
Tailor Your Application: Make sure to tailor your application specifically for the Store Manager role at Holland & Barrett. Use keywords from the job description and show us why you're the perfect fit. And remember, apply through our website to ensure your application gets the attention it deserves!
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Before the interview, make sure you understand Holland & Barrett's mission and values. Familiarise yourself with their products and services, especially those related to health and wellness. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. Highlight your coaching abilities and how you’ve built a culture of learning and engagement.
✨Demonstrate Commercial Awareness
Be ready to discuss how you would drive sales and manage store operations effectively. Brush up on key financial metrics and be prepared to share your thoughts on how to improve profitability while maintaining exceptional customer service.
✨Engage with Technology
Since technology plays a big role in enhancing team performance and customer experience, think of examples where you've successfully implemented tech solutions in your previous roles. Show that you're adaptable and open to using new tools to improve store operations.