At a Glance
- Tasks: Lead a team, drive performance, and deliver exceptional customer service.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on customers' lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; leadership potential welcomed.
The predicted salary is between 14 - 14 £ per hour.
Job Type: Permanent
Store Location: Mere Street, Diss
Working Pattern: 28 hours per week
Hourly Rate: £14 per hour
What you'll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor in Diss employer: Holland and Barrett
Holland & Barrett is an exceptional employer that prioritises the wellbeing and development of its team members. Located in the vibrant Mere Street, Diss, we offer a supportive work culture where you can thrive as a Supervisor, with opportunities for personal growth through comprehensive training and a commitment to inclusivity. Enjoy generous benefits such as up to 28 days of annual leave, exclusive discounts, and access to wellness resources, all while leading a passionate team dedicated to inspiring healthier lives.
