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- Tasks: Lead and inspire teams while ensuring top-notch customer service and store performance.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a supportive culture that values diversity and empowers you to thrive in your career.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embark on a training programme to become a Health & Wellness specialist with accredited qualifications.
The predicted salary is between 31500 - 47000 £ per year.
Job Type: Permanent
Regional Location: West London
Working Pattern: 38.75 hours per week
Salary: Up to £34,400 per annum (depending on experience)
Are you an experienced retail or hospitality manager who thrives on driving results and developing high-performing teams? Do you enjoy stepping into new challenges and making an impact from day one? At Holland & Barrett, our Designate Store Managers are trusted leaders who play a vital role in supporting and shaping success across the region. You\’ll bring your experience, adaptability, and leadership strength to stores that need your expertise, ready to take the reins when a Store Manager role becomes available.
What you\’ll do:
Lead and inspire store teams across your region to deliver outstanding results and exceptional customer service.
Step in to support stores where your leadership makes the biggest impact – from driving commercial performance to coaching and developing teams.
Champion a culture that puts customers first and promotes healthier, happier living.
Ensure operational excellence across compliance, stock accuracy, and visual standards.
Collaborate closely with Store and Regional Managers to deliver consistent performance and drive regional goals.
Support with recruitment, training, and team development to build capability and engagement across the network.
Oversee marketing campaigns, promotions, and planogram execution to maintain high brand standards.
Complete our Qualified to Advise training to enhance your ability to support customers with trusted expertise.
Who you are:
A confident and experienced retail or hospitality leader who can hit the ground running.
Skilled in leading teams, driving performance, and delivering commercial success.
A strong communicator who leads by example, coaching others to achieve their best.
Organised, adaptable, and comfortable managing multiple priorities across different stores.
Passionate about wellbeing and making a real difference to customers\’ lives.
Flexible to travel within your region and ready to step into a permanent Store Manager position when it arises.
What we offer:
Up to 28-days Annual Leave
25% discount in store and online (plus free delivery)
£/€50 Annual Product Allowance
Exclusive discounts on well-known brands
Access to \’Wellhub\’ with gyms, studios and wellbeing apps
Free 24/7 confidential support through our Employee Assistance Programme
And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to grow your leadership career with a brand that champions wellbeing? Apply today and become a Designate Store Manager at Holland & Barrett, where your journey to leading a healthier future begins.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Designate Store Manager employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with the brand during interviews and demonstrate your passion for their mission.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your leadership skills and ability to drive sales. Be ready to discuss how you've successfully managed teams and met targets in a fast-paced environment.
✨Tip Number 3
Research common challenges faced in retail management, especially in health and wellness sectors. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Designate Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Designate Store Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your previous retail management experience in your CV and cover letter. Provide specific examples of how you've successfully led teams, improved customer service, or achieved sales targets in past roles.
Showcase Your Passion: Demonstrate your enthusiasm for health and wellness products in your application. Mention any relevant knowledge or personal experiences that reflect your passion for the industry and how it aligns with Holland & Barrett's values.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific qualities Holland & Barrett is looking for. Use the EPIC values as a guide to showcase how you embody these traits and how you can contribute to their mission.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
As a Designate Store Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and driving performance. Discuss how you motivate staff, handle conflicts, and create a positive work environment, as these are key aspects of the role.
✨Know Your Numbers
Familiarise yourself with basic retail metrics and be ready to discuss how you've used sales figures to inform decisions in the past. This shows your analytical skills and understanding of financial performance.
✨Embrace the Company Values
Holland & Barrett values inclusivity, expertise, and care. Prepare to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your work.
