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- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy 28 days annual leave, discounts, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail experience or a passion for health and wellness is a plus.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Job Type: Permanent
Store Location: Manor Walks Shopping Centre, Cramlington
Working Pattern: 15 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received, so please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Cramlington employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Cramlington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. This will help you understand their values and how you can fit in as a Supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or improved customer service. Be ready to share these during your online interview to show you're the perfect fit for leading a team.
✨Tip Number 3
Prepare questions that show your curiosity about health and wellness. Ask about training opportunities or how they support team members in delivering exceptional customer experiences. This shows you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Holland & Barrett family.
We think you need these skills to ace Supervisor in Cramlington
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Experience: Since delivering great customer experiences is key for us, don’t forget to mention your passion for helping customers. Talk about times when you've gone above and beyond to ensure someone leaves feeling better than when they arrived.
Be Authentic and Personal: We love seeing the real you! Use your application to express your personality and passion for health and wellness. Share why you’re excited about this role and how you can contribute to our customer-first culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you started on your journey with Holland & Barrett!
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Emphasise Customer Experience
Holland & Barrett is all about delivering great customer experiences. Think of specific instances where you've gone above and beyond for customers. Highlight your passion for health and wellness, and how you can contribute to a customer-first culture.
✨Prepare for the Online Interview
Since the interview process is online, make sure you're comfortable with the technology. Test your equipment beforehand and find a quiet space where you won't be interrupted. This will help you focus on showcasing your skills and personality.
