At a Glance
- Tasks: Lead a team, inspire colleagues, and enhance customer experiences in a vibrant retail environment.
- Company: Join Holland & Barrett, a leader in health and wellness with a supportive culture.
- Benefits: Enjoy up to 28 days of leave, discounts, and access to wellbeing resources.
- Other info: Inclusive workplace that values diverse perspectives and personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Confident team player with a passion for health and customer service.
The predicted salary is between 20800 - 24960 £ per year.
Job Type: Permanent
Store Location: Regent Arcade, Cheltenham
Working Pattern: 30 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
Responsibilities
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Qualifications
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
Benefits
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor in Cheltenham employer: Holland and Barrett
Holland and Barrett is an exceptional employer, offering a dynamic work culture that values innovation and teamwork. With a focus on employee growth, the Payroll Lead role provides opportunities for professional development while enjoying a hybrid working arrangement in Nuneaton. Employees benefit from generous perks such as 33 days' holiday and private medical insurance, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Holland & Barrett. Understand their values and how they prioritise customer wellbeing. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or motivated others. Be ready to share these during your interview to demonstrate your ability to inspire and drive performance, just like the role requires.
✨Tip Number 3
Show your passion for health and wellness! Since this is a key aspect of the Supervisor role, be prepared to discuss why you care about helping others make positive choices. Share any personal experiences or interests that align with Holland & Barrett's mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in Cheltenham
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and driven performance in previous roles. Use specific examples to demonstrate your ability to motivate and coach.
Emphasise Customer Service Experience:Since delivering great customer experiences is key for us, share your past experiences in retail or customer service. Talk about how you've gone above and beyond to ensure customers leave happy, as this aligns perfectly with our values.
Be Authentic and Passionate:Let your personality shine through in your application! We love candidates who are curious and passionate about health and wellness. Share why these topics matter to you and how you can contribute to our mission of inspiring healthier lives.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Don’t wait too long, as vacancies may close once we receive enough applications!
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Demonstrate Customer-Centric Thinking
Holland & Barrett places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to maintain a customer-first culture and how you can contribute to that in the store.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows you're not just interested in the job, but also in how you can grow within the company.
