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- Tasks: Lead a team, inspire colleagues, and enhance customer experiences in a vibrant retail environment.
- Company: Join Holland & Barrett, a leader in health and wellness with a supportive culture.
- Benefits: Enjoy up to 28 days annual leave, discounts, and access to wellbeing resources.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness is a plus.
- Other info: Flexible working hours and an inclusive environment that values diverse perspectives.
The predicted salary is between 28000 - 42000 £ per year.
Job Type: Permanent
Store Location: Staveleigh Walk, Lady Smith Centre, Ashton Under Lyne
Working Pattern: Flexible, including weekends
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you'll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Ashton-under-Lyne employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Ashton-under-Lyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these examples during your interview to show how you embody the qualities they're looking for.
✨Tip Number 3
Prepare questions that show your interest! Ask about their training programmes or how they support employee wellbeing. This not only shows you're keen but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a streamlined process that makes it easier for us to get to know you better.
We think you need these skills to ace Supervisor in Ashton-under-Lyne
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance!
Emphasise Customer Service Experience: Since this role is all about delivering great customer experiences, share specific examples of how you've gone above and beyond for customers in the past. It’ll show us you’re a perfect fit for our customer-first culture.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for health and wellness, and how it drives you to help others make positive choices.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on your journey with Holland & Barrett. Plus, it’s super easy!
How to prepare for a job interview at Holland and Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Emphasise Customer Service Excellence
Holland & Barrett places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to maintain a customer-first culture and how you can contribute to that in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Practice responding to scenarios related to stock management, compliance, and team dynamics. This will demonstrate your practical approach and readiness for the challenges of the role.
