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- Tasks: Support CRM campaigns and create personalised communications for our guests.
- Company: Join Carnival UK & P&O Cruises, a leader in unforgettable holiday experiences.
- Benefits: Enjoy employee discounts, 25 days leave, and hybrid working options.
- Why this job: Be part of a creative team driving innovation in customer engagement.
- Qualifications: Strong organisational skills and a passion for marketing; data experience is a plus.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a CRM Executive (12 Month FTC) to bring fresh insights and expertise to our P&O Cruises Marketing and Brand department.
Role Overview
The P&O Cruises Marketing and Brand team is key to helping P&O Cruises achieve its ambition to become Britain's #1 holiday choice. Our team of experts drive innovation and effectiveness across the entire customer communications and engagement journey, from using advertising and digital media to source newcomers, to creating meaningful and personalised relationships with our current guests.
This pivotal role will involve:
- Supporting the CRM Manager – Campaigns in delivering highly personalized, creative communications to our database.
- Managing execution of CRM communications (email and direct mail) as per the yearly plan.
- Owning audience data selections for Email (EM) and Direct Mail (DM), with support of internal Data Team.
- Working closely with internal designers to brief DM design and EM build.
- Collaborating with internal teams and external agencies to ensure timely and accurate campaign delivery.
This role is positioned at CUK10 level within our organisation and is available on a 12 Month Fixed Term Basis. We offer hybrid work including up to two days from home.
What You'll Bring:
- Ability to manage campaign details and coordinate with creative teams.
- Interest in data and analytics for audience selection and reporting.
- Strong PC literacy skills especially with spreadsheets and presentations.
- Previous experience of working with data and agencies would be beneficial but is not essential.
About You: The Ideal Candidate
You are more than just your CV. You’re someone who brings:
- A proactive approach and ability to work in a fast-paced environment.
- Excellent attention to detail and organisational skills.
- Creative mindset for visual and message development.
- Strong communication and collaboration skills.
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about marketing and looking for an opportunity to grow, we’d love to hear from you.
Why Join Us?
Working with us means more than just a role as a CRM Executive. It’s about being part of a team that values well-being and personal growth.
Here’s what we offer:
- Employee Discounted Cruising plus Friends and Family offers
- Minimum 25 days leave
CRM Executive 12 Month FTC in London employer: Holland America Line Inc
Contact Detail:
Holland America Line Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive 12 Month FTC in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Carnival UK & P&O Cruises thoroughly. Understand their values, recent campaigns, and what makes them tick. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Show off your creativity! When discussing your ideas or past experiences, think outside the box. Use examples that highlight your innovative thinking, especially in marketing and CRM contexts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the unforgettable holiday happiness we deliver.
We think you need these skills to ace CRM Executive 12 Month FTC in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for marketing and CRM shine through. We want to see how excited you are about the role and how you can contribute to our mission of delivering unforgettable holiday happiness.
Tailor Your CV: Make sure your CV is tailored to the CRM Executive role. Highlight any relevant experience, especially in managing campaigns or working with data. We love seeing how your unique background can bring fresh insights to our team!
Be Creative: Don’t be afraid to showcase your creative side in your application. Whether it’s through your CV design or the way you present your experiences, we appreciate a bit of flair that reflects your personality and creativity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Carnival UK!
How to prepare for a job interview at Holland America Line Inc
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand how customer relationship management works, especially in the context of marketing and brand engagement. Be ready to discuss how you can leverage data for audience selection and campaign effectiveness.
✨Showcase Your Creativity
Since the role involves creative communications, prepare examples of past projects where you’ve contributed creatively. Whether it’s a campaign you managed or a design brief you wrote, be ready to share how your creative mindset helped achieve results.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in this role. During the interview, highlight instances where your organisational skills made a difference. Discuss how you ensure accuracy in campaign execution and data management, as this will resonate well with the hiring team.
✨Be Ready to Collaborate
Collaboration is key in this position. Prepare to talk about your experience working with different teams, whether internal or external. Share specific examples of how you’ve successfully collaborated on projects, as this will show you’re a team player who can thrive in their environment.
