CRM AVP: Personalised Engagement & Data Strategy (Hybrid) in England

CRM AVP: Personalised Engagement & Data Strategy (Hybrid) in England

England Full-Time 59400 - 72600 £ / year (est.) Home office (partial)
Holland America Line Inc

At a Glance

  • Tasks: Maximise customer lifetime value through data-driven, personalised engagement across brands.
  • Company: Carnival UK, a leader in the cruise industry with a focus on innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on governance, risk, and compliance.
  • Why this job: Join a dynamic team to shape customer experiences and drive commercial success.
  • Qualifications: Experience in CRM, data strategy, and lifecycle marketing is essential.

The predicted salary is between 59400 - 72600 £ per year.

Carnival UK is seeking an AVP of CRM to maximise customer lifetime value through data-driven, personalised engagement across P&O Cruises and Cunard.

You will scale marketing technology, enabling a single guest view and leading CRM across brands and markets.

Hybrid role with up to two days from home, reporting to the Chief Commercial Officer.

You will drive lifecycle marketing, governance, risk and compliance, and contribute to commercial performance.

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CRM AVP: Personalised Engagement & Data Strategy (Hybrid) in England employer: Holland America Line Inc

At Carnival UK, we pride ourselves on being an exceptional employer that champions diversity and innovation within the eCommerce sector. Our vibrant work culture fosters collaboration and creativity, offering extensive learning and development opportunities alongside a comprehensive benefits package, including employee discounts, hybrid working options, and wellness programmes. Join us in a role where your strategic vision will not only shape our digital commerce agenda but also inspire a dedicated team to deliver unforgettable holiday experiences.

Holland America Line Inc

Contact Details:

Holland America Line Inc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM AVP: Personalised Engagement & Data Strategy (Hybrid) in England

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Holland America Line Inc and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Holland America Line Inc are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Holland America Line Inc on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Holland America Line Inc. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace CRM AVP: Personalised Engagement & Data Strategy (Hybrid) in England

Data-Driven Decision Making
Personalised Engagement
CRM Strategy
Marketing Technology
Customer Lifetime Value Maximisation
Lifecycle Marketing
Governance and Compliance

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Holland America Line Inc. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Holland America Line Inc:Show us that you’ve done your homework! In your application, briefly mention what you admire about Holland America Line Inc’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Holland America Line Inc

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Holland America Line Inc will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Holland America Line Inc, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.