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- Tasks: Support the sales team in maximising revenue and engaging with travel agents.
- Company: Join a vibrant team at Princess Cruises, where innovation meets collaboration.
- Benefits: Enjoy hybrid work, employee discounts, and extensive learning opportunities.
- Why this job: Make an impact in the travel industry while developing your skills in a dynamic environment.
- Qualifications: Experience in sales or marketing, with a passion for travel and teamwork.
- Other info: Be part of a community that values growth, well-being, and fun events.
The predicted salary is between 30000 - 42000 £ per year.
The role will be accountable for supporting the sales team in developing revenue streams and maximising all business opportunities within trade sales. They will be responsible for creating communications to the wider travel agent audience, providing travel agent support via our Academy inbox, and supporting the Sales Operations Manager and Senior Executive, Sales Support in creating and delivering the trade engagement strategy for Princess Cruises in line with our company objectives. The strategy includes delivery of market-leading events, ship visits, training, communications and incentives to our Travel Agent Partners, ensuring that it is relevant, on brand and engaging utilising a multi-channel approach across face-to-face, online and print.
Key accountabilities
- Support the wider Sales Team with agent booking enquiries and development account administration across UK & Ireland.
- Own and maintain the Academy inbox providing support for travel agent queries and escalations across UK & Ireland.
- Support official communication of commercial campaigns, priorities, brand updates and itinerary deviations to the wider agent audience.
- Work collaboratively across all teams within the Princess Team to ensure the successful delivery of the sales team goals and efficient and effective delivery of campaign strategies.
- Support the development of the travel agent online training programme, Princess Academy Online, delivering training content and benefits that are relevant and engaging for Travel Agent partners.
- Ensure content, with correct product and policy information, is always up to date with new courses to be introduced relevant for the wider business objectives.
- Creating assets and communications utilising numerous channels such as social media, email, trade press and web-based content.
- Support in the delivery of key travel agent events.
This role is classified as CUK10 and is available on a full-time permanent basis. We offer hybrid work with a minimum of two days per week in our Southampton office.
Requirements: What You Need to Succeed
- Experience within a sales/marketing/commercial/PR environment.
- Project/event coordination.
- Basic understanding of marketing tools, including social media and content management systems.
- Proven experience of working in a team.
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist.
About You: The Ideal Candidate
- Experience of working in a sales environment in the travel industry.
- Knowledge of the cruise industry.
- Experience using social media management tools, CRM platforms (HTML), and or CMS platforms.
- Basic experience in design tools such as Canva.
- Proven experience of working in a team.
Why Join Us?
- Working within our Princess team means you’ll be part of a community that values growth, work-life balance, and well-being.
- Employee Discounted Cruising plus Friends and Family offers.
- Recognition scheme with prizes and awards.
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
- Extensive learning and development opportunities.
- Employee-led networks.
- Company paid Health Cash Plan and health assessment.
- Discounted retail and leisure via discounts portal.
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
Take the Next Step
Our hiring team values giving candidates a great experience. If we receive a high volume of applications that will compromise our ability to offer the service we like to provide, the role could be paused or closed early. We therefore encourage you to apply early to avoid disappointment.
Recruitment Journey
For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.
Sales Operations Executive in Eastleigh employer: Holland America Line Inc
Contact Detail:
Holland America Line Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Executive in Eastleigh
✨Tip Number 1
Get to know the company inside out! Research Princess Cruises and understand their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales operations and the travel industry. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. Plus, it shows that you’re proactive and enthusiastic about the opportunity.
We think you need these skills to ace Sales Operations Executive in Eastleigh
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Mention any relevant experiences or trips that have shaped your understanding of the industry. We want to see that you’re not just looking for a job, but that you genuinely care about the travel experience.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your experience in sales and marketing, especially within the travel sector. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Holland America Line Inc
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the cruise industry and Princess Cruises specifically. Familiarise yourself with their latest campaigns, events, and any recent news. This will show that you're genuinely interested and have done your homework.
✨Showcase Your Team Spirit
Since this role involves collaboration across various teams, be ready to share examples of how you've successfully worked in a team environment. Highlight your communication skills and how you’ve contributed to achieving common goals in past roles.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, especially related to travel agent support or event coordination. Think about challenges you've faced in previous roles and how you overcame them, as this will demonstrate your problem-solving abilities.
✨Engage with Your Interviewers
Don’t forget that interviews are a two-way street! Prepare some thoughtful questions about the company culture, the sales team's objectives, or the trade engagement strategy. This not only shows your interest but also helps you determine if the role is the right fit for you.
