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- Tasks: Support the delivery of CRO and UX strategies for Pre-Cruise projects.
- Company: Join a leading cruise company with a focus on innovation and teamwork.
- Benefits: Enjoy employee discounts, annual bonuses, and extensive learning opportunities.
- Why this job: Make a real impact on user experience and conversion rates in a dynamic environment.
- Qualifications: Experience in A/B testing, digital analytics, and UX auditing is preferred.
- Other info: Be part of a friendly team with great career growth and wellbeing support.
The predicted salary is between 30000 - 40000 £ per year.
Pre-Cruise Optimisation (CRO) Executive to bring fresh insights and expertise to our technology department. This pivotal role will involve:
- Supporting delivery of the CRO, personalisation & UX roadmap for Pre-Cruise, working closely with the wider UX/digital team and Senior Executives.
- Co-ordinating and supporting A/B and personalisation tests (briefing into the CRO agency, ensuring builds meet style/brief requirements, and supporting deployment).
- Conducting regular CRO and UX audits, including reviewing user journeys/conversion paths and using on-site feedback/survey insights to inform improvements.
- Supporting day-to-day performance reporting and optimisation activity, including using digital analytics to identify opportunities/issues and contributing to ecommerce optimisation and trading performance.
What You'll Bring
- A/B Testing & Personalisation – supporting/co-ordinating testing and personalisation across the pre-cruise digital estate.
- Conversion Rate Optimisation (CRO) / Optimisation Tools – utilising optimisation tools and supporting conversion-driving activity and ecommerce optimisation.
- Digital Analytics & Insight – interpreting analytics into actionable insight to identify issues and opportunities.
- UX & Guest Feedback Tools / Auditing – auditing journeys and using guest feedback tools (e.g., Mouseflow & Usabilla/GetFeedback) to maintain standards and improve UX.
About You: The Ideal Candidate
- Speaks up – Speaks the truth, shares ideas and raises concerns.
- Respects & Protects – Respects different perspectives and follows procedures to protect others, the environment and safeguard CUK's reputation.
- Improves – Works together with others and keeps up to date with rules and protocols.
- Communicates – Is open, trustworthy and speaks honestly and with clarity.
Why Join Us?
- Employee Discounted Cruising plus Friends and Family offers.
- Annual bonus.
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
- Recognition scheme with prizes and awards.
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
- Extensive learning and development opportunities.
- Employee-led networks.
- Employee Assistance and Wellbeing programmes.
- Company paid Health Cash Plan and health assessment.
- In-house Occupational Health help and access to digital GP.
- Life Assurance.
- Parental and adoption leave.
- Employee Shares Plan.
- Electric Car and Cycle to Work schemes.
- Onsite restaurant offering range of healthy cooked and grab and go meals.
- Discounted retail and leisure via discounts portal.
- Contributory Defined Contribution Pension scheme.
- A friendly welcome with help settling in.
For more information on your recruitment journey, please visit our Candidate Journey Map.
Pre-Cruise Optimisation Executive (CRO Executive) in Eastleigh employer: Holland America Line Inc
Contact Detail:
Holland America Line Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Cruise Optimisation Executive (CRO Executive) in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to CRO and UX, and think about how your skills can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with A/B testing and digital analytics clearly and confidently. Highlight specific examples of how you've improved user journeys or conversion rates in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Pre-Cruise Optimisation Executive (CRO Executive) in Eastleigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with A/B testing, personalisation, and CRO. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Show Your Analytical Side: Since digital analytics is key for this role, include examples of how you've used data to drive insights and improvements in previous positions. We love seeing candidates who can turn numbers into actionable strategies!
Be Authentic: We value honesty and clarity, so let your personality shine through in your application. Share your thoughts on UX and CRO, and don’t hesitate to express your ideas on how you can contribute to our team.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep track of all the amazing talent we’re looking to bring on board!
How to prepare for a job interview at Holland America Line Inc
✨Know Your CRO Basics
Before the interview, brush up on your knowledge of Conversion Rate Optimisation (CRO) and personalisation techniques. Be ready to discuss how you’ve used A/B testing in past roles and how it can drive improvements in user experience.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with digital analytics tools. Think of specific examples where you've interpreted data to identify opportunities or issues, and how those insights led to actionable changes.
✨Familiarise Yourself with UX Tools
Get to know the guest feedback tools mentioned in the job description, like Mouseflow and Usabilla. Be prepared to discuss how you would use these tools to audit user journeys and improve overall UX.
✨Communicate Clearly and Confidently
During the interview, practice clear and honest communication. Share your ideas and be open about your experiences. This role values speaking up and sharing insights, so don’t hold back!