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- Tasks: Build relationships with guests and achieve sales targets in a dynamic cruise environment.
- Company: Leading cruise company based in Southampton with a focus on guest satisfaction.
- Benefits: Employee discounts, health plans, and extensive development opportunities.
- Why this job: Join a vibrant team and help create unforgettable cruise experiences for guests.
- Qualifications: Sales experience and exceptional customer service skills are essential.
- Other info: Enjoy hybrid working with at least two days in the office.
The predicted salary is between 28800 - 43200 £ per year.
A leading cruise company in Southampton is seeking a Personal Cruise Advisor (Outbound) to build relationships with guests and achieve sales targets. This full-time, permanent position offers hybrid working with a minimum of two days per week in the office.
Successful candidates will have experience in sales roles and exceptional customer service skills to ensure guest satisfaction and promote upselling opportunities.
Benefits include employee discounts, health plans, and extensive development opportunities.
Outbound Cruise Sales & Guest Care Advisor (Hybrid) in Eastleigh employer: Holland America Line Inc
Contact Detail:
Holland America Line Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Cruise Sales & Guest Care Advisor (Hybrid) in Eastleigh
✨Tip Number 1
Get to know the cruise industry inside out! Research the company and its offerings so you can chat confidently about their services. This will show them you're genuinely interested and ready to build those guest relationships.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight your customer service skills and how you can upsell effectively. We want to see that you can turn a casual inquiry into a booked cruise!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which can really boost your chances of landing that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Outbound Cruise Sales & Guest Care Advisor (Hybrid) in Eastleigh
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've achieved targets in the past and how you can bring that success to our team!
Customer Service is Key: Don’t forget to showcase your customer service skills! We’re all about building relationships with guests, so share examples of how you've gone above and beyond to ensure customer satisfaction.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and show us why you’re the perfect fit for the Outbound Cruise Sales & Guest Care Advisor position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Holland America Line Inc
✨Know Your Cruise Products
Familiarise yourself with the cruise company's offerings, including destinations, onboard experiences, and any unique selling points. This knowledge will help you engage confidently with interviewers and demonstrate your passion for the role.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales roles where you successfully met or exceeded targets. Highlight your strategies for building relationships with customers and how you identified upselling opportunities to enhance their experience.
✨Emphasise Customer Service Excellence
Be ready to discuss how you've handled challenging customer situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show how your approach led to positive outcomes for guests.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
