At a Glance
- Tasks: Join our reception team and assist with holiday bookings and customer support.
- Company: Pinewoods, a welcoming environment for guests and holiday makers.
- Benefits: Earn £13.45 per hour, gain valuable experience, and work in a fun team.
- Other info: Part-time role with weekend and bank holiday shifts available.
- Why this job: Kickstart your career in customer service and hospitality while meeting new people.
- Qualifications: Enthusiasm and attention to detail; customer service experience is a plus.
The predicted salary is between 13 - 14 € per hour.
We have a fabulous opportunity to join our reception team, ideally suited to a candidate with excellent organisation skills and a desire to work in a customer facing environment. The reception team are the main touchpoint for all Pinewoods customers and are often the first friendly faces our guests and holiday makers meet. It is also the central communication hub for our varying departments.
The role is split between assisting in the day-to-day operation of holiday bookings, holiday homeowner queries, customer support and team communications; and includes working in the Pinewoods Store to cover the retail supervisor’s day off. This is a part time role and includes weekends and bank holidays. The role reports to the Reception & Retail Manager.
This role is suited to a candidate who is starting out in their customer service and hospitality career or switching career paths and wishes to develop in these areas. Enthusiasm, attention to detail and a commitment to quality are essential requirements. While a customer service background would be beneficial it is not an essential requirement.
Hours: Part time
Pay rate: £13.45 per hour
Closing date: 05/06/2026
Seasonal Receptionist & Retail Assistant – Pinewoods employer: Holkham
Join our vibrant team at Pinewoods, where we prioritise a supportive work culture that fosters personal and professional growth. As a Seasonal Receptionist & Retail Assistant, you'll enjoy flexible part-time hours, competitive pay, and the opportunity to engage with a diverse range of customers in a beautiful setting. We value enthusiasm and attention to detail, making this an ideal starting point for anyone looking to build a rewarding career in customer service and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Receptionist & Retail Assistant – Pinewoods
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pinewoods. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their customer-facing environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you can demonstrate your enthusiasm and attention to detail. Role-play with a friend or family member to get comfortable with common customer service situations.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. First impressions matter, especially in a customer-facing role. Show them you’re ready to represent Pinewoods with style!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Seasonal Receptionist & Retail Assistant – Pinewoods
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that you're excited about the role and ready to bring a friendly face to our reception team!
Highlight Relevant Skills:Even if you don't have direct experience, focus on any organisational skills or customer-facing roles you've had. We love seeing how your unique background can contribute to our team at Pinewoods.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the job description. We appreciate when candidates take the time to align their experiences with what we're looking for in a Seasonal Receptionist & Retail Assistant.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Holkham
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Seasonal Receptionist & Retail Assistant. Familiarise yourself with the day-to-day operations, such as handling holiday bookings and customer queries. This will help you demonstrate your enthusiasm and readiness to jump into the role.
✨Show Off Your Organisation Skills
Since organisation is key for this position, think of examples from your past experiences where you've successfully managed tasks or projects. Be ready to share how you prioritised your workload and kept everything running smoothly, especially in a customer-facing environment.
✨Emphasise Your Customer Service Mindset
Even if you don’t have direct experience in customer service, think about times when you've helped others or provided support. Highlight your commitment to quality and attention to detail, as these traits are essential for making a great first impression on guests at Pinewoods.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
