At a Glance
- Tasks: Ensure safety and security at Holkham Hall while providing excellent customer service.
- Company: Join the Holkham Enterprises team, known for its commitment to quality and service.
- Benefits: Full-time hours with a shared live-out security flat provided.
- Other info: Enjoy a dynamic role with varied tasks and a supportive team environment.
- Why this job: Be part of a historic venue and make a real difference in visitor experiences.
- Qualifications: Practical approach and flexibility are key; customer service skills are a plus.
The predicted salary is between 30000 - 42000 £ per year.
This is a ‘hands on’ role which will require a flexible and practical approach. The facilities and security team are heavily involved with the day-to-day operation to support both the public and private aspects of Holkham Hall. The role of Houseperson is to ensure the Hall is safe and secure, minimising risk of loss or damage.
The position is instrumental in ensuring that the family and visitors receive the best possible levels of customer services, reacting to matters in a prompt and friendly way. Turning a practical hand to all manner of maintenance jobs whilst keeping on top of mandatory compliance tasks to ensure that the building runs smoothly for visitors, family and staff.
You will not be required to live within the Hall itself but you will provide approx. 2 days security cover per week and 3 shifts (08:30-17:00) per week in accordance with a 3 monthly rota published in advance. You would be expected to provide 24-hour security cover and emergency response shifts as required. A shared live-out security flat is provided for this purpose, which is located in the Hall, alongside the Security Office.
To apply: please send your CV and a covering letter to careers@holkham.co.uk.
Houseperson (live-out) employer: Holkham
As a leading player in the residential property sector, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. Our team enjoys a collaborative culture, competitive benefits, and the unique advantage of working in a vibrant location that offers both professional opportunities and a rich community experience. Join us to make a meaningful impact while advancing your career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Houseperson (live-out)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holkham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holkham
Don't be shy about reaching out to Holkham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Houseperson (live-out)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holkham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holkham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
