Kew Green Hotels is seeking a Guest Service Manager in the UK to lead a multiskilled team across Front Office, F&B, and Meetings & Events. You’ll drive service excellence, coach staff, and ensure safety and operational standards are met while improving guest satisfaction and loyalty.
Reporting to the Hotel Manager, you’ll collaborate with departments to deliver seamless guest experiences and achieve KPIs. Training will be provided to grow towards Operations or Hotel Manager roles.
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Guest Service Leader: Cross-Dept Ops & Experience in Milton Keynes employer: Holiday Inn
Kew Green Hotels is an excellent employer for aspiring kitchen leaders, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With a commitment to employee growth through fully funded apprenticeships and internal development programmes, staff enjoy unique benefits such as discounts on hotel stays and access to leisure facilities, all within a supportive environment that values inclusivity and well-being.
