Maintenance Manager

We’re looking for an experienced and proactive Maintenance Manager to lead all maintenance activity across the hotel. From day-to-day repairs to long-term projects, you’ll ensure the property is well maintained, compliant and fully operational, creating a seamless experience for guests and colleagues alike. You’ll take full ownership of the maintenance function, leading your team and managing contractors to deliver high standards, strong performance and long-term asset value. This role reports to the Hotel Manager.

About the Role

You’ll lead the maintenance function, ensuring the hotel environment is safe, compliant and consistently maintained to a high standard. Key responsibilities include:

• Ensuring the hotel is safe, functional and well maintained across all guest and back‑of‑house areas.
• Leading the maintenance team, providing clear direction, support and development.
• Planning and delivering preventative maintenance programmes and reactive repairs.
• Managing maintenance projects, repairs and refurbishments with minimal disruption to guests.
• Conducting regular inspections to ensure standards, safety and compliance requirements are met.
• Ensuring full compliance with Health & Safety, Fire Life Safety and statutory regulations.
• Managing contractor relationships to ensure quality, cost control and compliance.
• Overseeing budgets, costs and maintenance activity to deliver value for money.
• Maintaining accurate records of maintenance activity, compliance checks and equipment performance.

About You

You’re a hands‑on leader with strong technical knowledge and a proactive approach to maintenance. You take pride in high standards and know how to lead a team to deliver them consistently. We’re looking for someone who brings:

• Proven experience in a Maintenance Manager or similar leadership role.
• Strong technical knowledge across general maintenance disciplines.
• A solid understanding of health, safety and compliance regulations.
• Experience managing budgets, contractors and maintenance programmes.
• Strong leadership skills, with the ability to coach, motivate and develop a team.
• A proactive and solutions‑focused mindset, able to anticipate and resolve issues quickly.
• Excellent organisational and planning skills.
• Strong communication skills and the ability to work across departments.
• A positive, can‑do attitude and a commitment to high standards.

What’s in it for you

• Career development through fully funded apprenticeships and our internal development programme.
• Discounts on hotel stays and a variety of major retailers, restaurants and days out.
• Free use of our gyms, pools, and leisure facilities.
• 24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in‑person interview. We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com.