Holiday Inn London Luton Airport
We are seeking a dedicated and professional F&B Assistant to join our team at the Holiday Inn London Luton Airport. If you are committed to providing exceptional service and thrive in a dynamic environment, we want to hear from you!
Role Overview:
As part of the Food & Beverage team, you will ensure that all guests receive professional, friendly, and efficient service while performing all operational tasks in line with our company procedures and brand standards.
Key Responsibilities:
- Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
Benefit:
- Employee discount across IHG properties.
- Free parking on-site.
- On-site gym.
- Meals on duty.
- Service charge
Compensation:
Competitive salary
#J-18808-Ljbffr
F&B Assistant in Luton employer: Holiday Inn
Kew Green Hotels is an excellent employer for aspiring kitchen leaders, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With a commitment to employee growth through fully funded apprenticeships and internal development programmes, staff enjoy unique benefits such as discounts on hotel stays and access to leisure facilities, all within a supportive environment that values inclusivity and well-being.
