Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events, delivering seamless guest experiences and training others to grow into operations leadership.
Reporting to the Hotel Manager, you'll drive service excellence, monitor KPIs, handle guest feedback, ensure safety and compliance, and collaborate with other departments to keep the hotel running smoothly.
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Guest Service Leader: Inspire Multiskilled Team employer: Holiday Inn
Kew Green Hotels is an excellent employer for aspiring kitchen leaders, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With a commitment to employee growth through fully funded apprenticeships and internal development programmes, staff enjoy unique benefits such as discounts on hotel stays and access to leisure facilities, all within a supportive environment that values inclusivity and well-being.
