At a Glance
- Tasks: Lead the food & beverage operations, ensuring exceptional service and guest satisfaction.
- Company: Join a historic family-run hotel group with a fresh approach to hospitality.
- Benefits: Enjoy 28 days holiday, discounts, training opportunities, and well-being support.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Be part of a dynamic team creating memorable experiences in vibrant Bloomsbury.
- Qualifications: Experience in a similar role and a passion for delivering outstanding hospitality.
The predicted salary is between 35000 - 45000 £ per year.
40 hours (5 Days out of 7 Days weekly rota). We are part of the Imperial London Family of Hotels, a family‑run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
We are now recruiting a Food & Beverage Manager at our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms. It’s a lively place to be, offering a Starbucks ground floor coffee bar, Media Lounge & co-working space area and the Stylish Artful Critic Bar, 13 Meeting Rooms and 1 Ballroom.
As a Food & Beverage Manager, a heavy operational presence is key, keeping a calm approach when under pressure, ensuring seamless service and guest satisfaction is the highest priority. You will oversee the food & beverage operations across our outlets, manage your F&B team, maintain safety standards, manage stocks, financial reporting and create authentic London experiences and memorable stays for all our guests.
Key Duties:- Oversee F&B service of meeting and events within M&E space and maintain responsibility for food and beverage in these spaces, ensuring all functions run smoothly, and customer requirements are met.
- Receive and respond to all customer feedback ensuring satisfaction, regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
- Take responsibility for stock ordering and inventory for each outlet, ensuring that all equipment and materials are ready for service.
- Responsible for recruiting, onboarding all F&B team members and inspiring them to deliver the best customer service at every opportunity, preparing schedules so that there are adequate staffing levels to run each shift.
- Previous experience gained as Restaurant Manager or Food & Beverage Manager in the hotel industry in a 4‑star Deluxe Standard.
- A passion for hospitality – you are all about creating memorable experiences that leave our guests wanting to come back again and again.
- Personable and engaging, able to build rapport easily, with great communication skills both with internal departments and guests alike.
- Excellent attention to detail and thrive in a fast‑paced environment.
- You will be a natural leader, with the ability to motivate and develop a team to develop their skills and knowledge and coach them to reach their full potential.
- 28 days holiday, increasing with length of service up to 33 days (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study scheme.
- Access to Holiday Purchase Scheme.
- Complimentary uniform dry‑cleaning.
- Discounted dry‑cleaning on personal items.
- Access to an interest‑free Season Ticket Loan or Travelcard Loan.
- Team member flat rate discount & 50% discount to friends and family at any of our hotels.
- 50% discount at ILH’s nine food and beverage outlets.
- Access to coffee and beverage discounts at Blooms Café – £1.50 per beverage.
- Access to an employee funded Health Cash Plan.
- Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets.
- Access to Early Pay – instantly access a portion of the pay you’ve already earned.
- Access to shopping discounts across several high‑street brands and online retailers.
- Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology.
- Access to mental health first aiders support & well‑being support.
- Access to our Employee Assistance Programme by Hospitality Action.
About Us: With a 185‑year legacy, our company combines the stability of a long‑standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family‑run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!
Food & Beverage Manager employer: Holiday Inn
As part of the Imperial London Family of Hotels, we pride ourselves on our rich 185-year history and commitment to creating authentic London experiences. Our vibrant work culture fosters growth and development, offering extensive training programmes and generous benefits, including up to 33 days of holiday and discounts across our hotels and local attractions. Join us in a dynamic environment where your passion for hospitality can thrive, and help us redefine the guest experience in the heart of Bloomsbury.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn
Don't be shy about reaching out to Holiday Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
